Behavioral and Mental Health Tech

UnityPoint Health; Cedar Rapids (IA); On-site; USD 23,000 - 32,000; Part time

Job summary

UnityPoint Health in Cedar Rapids is seeking an Intensive Support Professional to deliver hands-on rehabilitation for adults with mental health or co-occurring conditions. You will assist with medication adherence, appointments, crisis planning, and skill-building in a person-centered, trauma-informed framework.

The role emphasizes community reintegration, collaboration with a multidisciplinary team, and thorough documentation to support progress and regulatory compliance.

Qualifications

• One year of experience in behavioral or mental health.
• Strong de-escalation and crisis management skills.
• Ability to communicate observations and concerns to the team.
• Understands and advocates for individuals' rights.
• Produces timely documentation as required by state regulations.

Responsibilities

• Completes mental health and functional assessments and identifies strengths and needs.
• Assists individuals with exploring hopes, goals, and plans.
• Supports participation in person-centered service planning.
• Executes service plans collaboratively with the individual.
• Works with individuals to monitor progress toward treatment goals.
• Engages in crisis planning and de-escalation interventions as needed.
• Documents medication management and safety concerns following plans.
• Provides transportation and daily living support as outlined in the plan.
• Assists discharge planning and community resource connection.

Skills

Experience in behavioral or mental健康

Crisis management

De-escalation techniques

Documentation skills

Team communication

Education

High School Diploma

Job description

• Area of Interest: Behavioral Health Services

• FTE/Hours per pay period: 0.8

• Department: Intensive Res Support Home

• Shift: Friday-Sunday 7p-7a

• Job ID: 189384

Overview

Pay Begins at $19.72/hr!

The Intensive Support Professional is responsible for delivering hands‑on intensive rehabilitation services to adults with mental health, behavioral health, intellectual disabilities, or co‑occurring conditions. Key responsibilities include assisting with medication adherence, appointment compliance, comprehension, crisis planning, behavior modification, and skill building. The position focuses on providing person‑centered, strength‑based, and trauma‑informed care to support individuals in stabilizing and reintegrating into the community.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long‑term disability and more. We even offer pet insurance for your four‑legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Completes mental health and functional assessments; Identify strengths and needs
• Assists individuals with exploring potential hopes, dreams, and goals
• Supports individual's participation in person centered service planning process
• Executes the individualized service plan centered around the person’s needs, developed collaboratively with the service seeker
• Works in partnership with individuals receiving services to facilitate progress and attainment of treatment plan goals
• Engages in consultation and collaboration with the individual’s additional professional support resources. Crisis Planning
• Engages in the creation and execution of crisis plans as necessary
• Recognizes early signs and symptoms of physical and mental illness, and performs appropriate interventions and/or referrals in accordance with the identified crisis plan
• Provides support and interventions to assist with crisis de‑escalation
• Provide skill training related to crisis intervention techniques
• Provides education regarding available supports, such as Warn Line and 988 Crisis Line Medication Management
• Assess individual's ability to self‑administer their medication
• Manages, stores, and inventories medications to safely administer medication to individuals served
• Recognizes and reports the therapeutic actions and side effects of medications
• Assists individuals with communication to medication prescribers of any concerns or side effects
• Provides medication management skill training as directed by the person centered plan

Supporting Activities of Daily Living

• Provides transportation to individuals served, including but not limited to appointments, meetings, errands, and outings
• Provides instruction and skill development pertaining to daily living activities tailored to individual needs outlined in the person centered plan; Activities may include, but are not limited to: shopping, budgeting, meal planning, cooking/preparing meals, and cleaning/organizing
• Assists individuals in working toward full community integration, including connecting individuals to and participating in community resources and leisure activities, spiritual health, financial health, and other areas of interest as identified by the person centered plan
• Completes housekeeping and home maintenance tasks as identified in the daily, weekly, and monthly checklists
• Makes referrals on behalf of individuals served based on needs and preferences; assists with following up on referrals and ensuring needed services are received
• Assists individuals in the development of natural supports within the community

Discharge Planning

• Assists individuals in connecting with community resources and support for successful transition and discharge
• Support individuals in the discharge planning process
• Participate in the development and implementation of the discharge plans and ensure individuals have opportunities to actively engage in the process

Special Skills, Knowledge, and Specific Job Duties

• Utilizes motivational interviewing and trauma informed care techniques to ensure approachable and compassionate care
• Ability to effectively communicate observations, progress, and concerns with other team members and supervisors
• Is attentive and available to assist individuals served at all times during scheduled hours
• Produces and maintains thorough and timely documentation of individual care, progress or concerns, as required by state regulations and agency policies, while ensuring client confidentiality.
• Participates in planning, implementing and evaluating programming with Intensive Residential Services Program
• Assists in the collection of data for the ongoing program evaluation and quality improvement
• Attends and participates in regularly scheduled staff meetings, supervisory sessions, and assigned trainings
• Provides services according to assigned schedule, which may include daytime, evening, and weekend hours
• Provides education to individuals about their rights;
• Performs on‑call duties as assigned on a rotational basis

Qualifications

• High School Diploma
• One Year Experience in Behavioral or Mental Health
• Understands, follows, and advocates for individual's rights
• Possess strong de‑escalation and crisis management skills, and ability to effectively manage emergency situations
• Use of usual and customary equipment used to perform essential functions of the position.