BEHAVIOR HEALTH FIRST RESPONDER

Abraxas Youth & Family Services; Pennsylvania; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Compensation

DailyPay – Access Your Earned Wages

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Company-Paid Training

Job summary

Resources for Human Development (RHD) – A-Team Allegheny County Mobile Crisis is seeking Behavioral Health First Responders to provide immediate crisis intervention across Allegheny County. You will respond to behavioral health emergencies, support individuals and families, and work with first responders to connect people with needed care and resources.

Whether you are an experienced behavioral health professional, a peer specialist, or have lived experience, you can make a difference every day

Qualifications

• Bachelor's degree (or HS diploma with three years lived experience) required.
• Valid driver's license and ability to drive within the service area.
• Able to work in community-based and crisis-response environments.
• Strong verbal and written communication; maintain confidentiality and boundaries.

Responsibilities

• Respond in-person to behavioral health calls via 911 dispatch.
• Conduct behavioral health assessments for individuals in crisis.
• Safely de-escalate crisis situations in community settings.
• Provide crisis counseling, psychoeducation, and skills training.
• Transport individuals to safer environments and coordinate care.
• Facilitate admissions and referrals to services and resources.
• Collaborate with police, EMS, fire/rescue, and other responders.
• Conduct follow-up to ensure connections to treatment and supports.
• Complete required clinical and administrative documentation.
• Represent the program at community events and outreach activities.

Skills

Compassionate

Calm Under Pressure

Adaptable

Team-Oriented

Solution-Focused

Professional

Service-Driven

Committed to Helping Others

Education

Bachelor's degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education, or a related field

High School Diploma or equivalent with three years of lived experience

Job description

• Certification Opportunities

Help When It Matters Most

Behavioral Health First Responder (BHFR)

Allegheny County, PA

Full-Time

DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD) – A-Team Allegheny County Mobile Crisis, we provide immediate, compassionate support to individuals experiencing behavioral health crises in the community. We are seeking dedicated and resilient professionals to join our team as Behavioral Health First Responders (BHFRs).

This role offers a unique opportunity to make a direct impact by responding to behavioral health emergencies, supporting individuals and families in crisis, and working alongside first responders to connect people with the care and resources they need.

Whether you're an experienced behavioral health professional, a peer specialist, or someone with lived experience who is passionate about helping others, you'll have the opportunity to make a difference every day.

About A-Team Allegheny County Mobile Crisis

The A-Team Mobile Crisis Program provides immediate, community-based behavioral health crisis intervention and support throughout Allegheny County. Working in partnership with 911 dispatch, emergency service providers, and community resources, our team responds directly to behavioral health crises where and when help is needed most.

Our mission is to de-escalate crises, connect individuals to appropriate treatment and supports, reduce unnecessary emergency room visits and incarcerations, and promote recovery through compassionate, person-centered care.

Every day, our team helps individuals find hope, safety, and pathways to recovery during some of the most challenging moments of their lives.

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Company-Paid Training

Career Growth & Development

• Paid Training Programs
• Crisis Intervention Experience
• Professional Development Opportunities
• Certification Opportunities
• Leadership Development Programs
• Career Advancement Opportunities

Meaningful Work That Matters

• Respond directly to behavioral health emergencies
• Support individuals and families during times of crisis
• Partner with police, EMS, fire/rescue, and community agencies
• Help connect people with treatment, housing, and community resources
• Promote recovery, safety, and hope
• Make a lasting impact in your community

What You'll Do

As a Behavioral Health First Responder, you will:

• Respond in-person to behavioral health calls received through 911 dispatch.
• Conduct behavioral health assessments for individuals in crisis.
• Safely manage and de-escalate crisis situations in community settings.
• Provide crisis counseling, psychoeducation, skills training, and supportive interventions.
• Transport individuals to safer environments, including bed-based levels of care when appropriate.
• Facilitate admissions and referrals to behavioral health and community resources.
• Collaborate with police, EMS, fire/rescue, and other first responders during behavioral health emergencies.
• Conduct follow-up contacts to ensure individuals are connected to treatment and supports.
• Complete required clinical and administrative documentation.
• Represent the program at community events and outreach activities.
• Perform additional duties as assigned.

Who We're Looking For

You may be a great fit if you are:

• Compassionate
• Calm Under Pressure
• Adaptable
• Team-Oriented
• Solution-Focused
• Professional
• Service-Driven
• Committed to Helping Others

QualificationsRequired

• Bachelor's degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education, or a related field; OR
• High School Diploma or equivalent with three years of lived experience.
• Valid driver's license and ability to safely operate a vehicle within the program's service area.
• Ability to work effectively in community-based and crisis-response environments.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and professional boundaries.

Preferred

• Peer Specialist Certification.
• Experience working in behavioral health, crisis intervention, recovery support, social services, emergency response, or community-based care.

Schedule

• Full-Time
• Non-Exempt Position
• Flexible scheduling required
• Evenings, weekends, holidays, and alternate work locations may be required based on operational needs
• Must be available to respond to community-based crisis situations

Physical Requirements

• Ability to frequently stand, walk, bend, reach, and lift.
• Ability to assist individuals with limited mobility.
• Ability to lift 50 pounds or more.
• Ability to drive throughout the service area.
• Ability to work outdoors and in varying weather conditions.
• Ability to safely perform job duties in uncontrolled community environments.
• Ability to perform essential job functions with or without reasonable accommodation.

Apply Today

Some jobs pay the bills.

Some jobs build careers.

This job saves lives and changes futures.

If you're looking for meaningful work where your compassion, critical thinking, and commitment to helping others make a real impact, we encourage you to apply today.

Join the A-Team Mobile Crisis Program and become the person who shows up when help is needed most.

About Our Organization

Resources for Human Development (RHD) is a mission-driven human services organization dedicated to helping individuals of all abilities live with dignity, independence, and self-determination. Through innovative and person-centered programs, RHD provides community-based supports that strengthen individuals, families, and communities.

Employment for this position is administered through Apis Services, Inc., a member of the Inperium family of companies.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.