Beertender| Part-Time | Worcester Red Sox (Polar Park)

Oak View Group; Worcester (MA); On-site; USD 7,671 - 10,926; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group in Worcester, MA, is hiring a Beertender responsible for serving beer and other beverages while providing excellent guest service. The role involves ensuring compliance with alcohol service regulations and maintaining a clean workstation.

Ideal candidates will have strong interpersonal skills and may possess prior experience in the hospitality industry. This part-time position offers a competitive hourly rate of $6.75, plus tips, with benefits including a 401(k) Savings Plan.

Qualifications

• Previous experience serving beer or alcoholic beverages is preferred.
• Accurate cash handling skills are required.
• Ability to follow alcohol service policies including ID checks and responsible serving.

Responsibilities

• Serve alcohol while adhering to state and federal regulations.
• Maintain a clean and sanitary workstation at all times.
• Check guest IDs to verify minimum age requirements.

Skills

Interpersonal Skills

Cash Handling

Alcohol Service Policies

Task Prioritization

Education

High School Diploma or GED

Alcohol Service Certification

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions spanning four continents.

Position Summary

The Beertender is responsible for serving beer and other approved beverages while providing friendly, professional guest service. Must be personable, dependable, and able to work in a fast‑paced, ever‑changing environment. Must maintain excellent attendance and be available to work events as scheduled based on business needs.

This role will pay an hourly rate of $6.75 and is tip eligible.

Benefits for Part‑Time roles: 401(k) Savings Plan and 401(k) matching.

Position will remain open until September 11, 2026.

Responsibilities

• Demonstrate the ability to meet company standards for excellence in guest service, interaction with co‑workers, and uniform standards.
• Follow all pre‑shift notes, beer menus, and location‑specific service expectations.
• Serve alcohol while following all proper procedures, including state and federal regulations related to alcohol service.
• Responsible for learning the beer, canned cocktail, wine, and other approved beverage options available and being able to suggestively upsell products to guests.
• Pour and serve beverages responsibly in accordance with company standards for serving size.
• Check guest IDs in accordance with state and federal regulations to verify the minimum age requirement for purchasing alcoholic beverages.
• Communicate a cut‑off to a guest when required.
• Listen and respond to guest requests, questions, or concerns in a professional manner.
• Beertenders are expected to help de‑escalate intoxicated guest situations. If a guest becomes confrontational or belligerent or uses extreme profanity, the beertender may contact management or security as required.
• Contact a member of management if unable to resolve an issue or if a decision is beyond the scope of standard decision‑making.
• Request additional products or restock products as needed.
• Responsible for the issued bank at the assigned beer location.
• Maintain a clean and sanitary workstation at all times. Ensure equipment, coolers, and service areas are clean, organized, and well maintained.
• Other duties as assigned may include setting up and breaking down beer equipment, stocking coolers, organizing product, and assisting with location cleanup.

Qualifications

• Previous experience serving beer or alcoholic beverages is preferred, but not required.
• High School Diploma or GED is preferred.
• Alcohol service certification is required.
• Accurate cash handling skills required.
• Ability to prioritize tasks in a fast‑paced environment.
• Ability to be self‑directed while working in a team‑oriented environment.
• Excellent interpersonal and communication skills.
• Ability to follow alcohol service policies, including ID checks, responsible serving, and guest cut‑offs.
• Ability to work a flexible schedule, including nights, weekends, and long hours.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.