BEER-WINE-LIQR/LEAD CLERK

Pick 'n Save in; Shorewood Hills (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading grocery store is seeking a Beer-Wine-Liquor Lead Clerk to create an outstanding customer experience and manage department operations. Responsibilities include training staff, managing inventory, and ensuring compliance with company standards. Ideal candidates will possess strong communication skills and retail experience, particularly in the beverage industry.

Qualifications

• Must be 21 years of age.
• Effective communication skills required.

Responsibilities

• Promote trust and respect among associates.
• Develop and manage staffing schedules.
• Ensure compliance with laws and company policies.

Skills

Communication

Stress Management

Basic Math

Education

High School Education or Equivalent

Job description

BEER-WINE-LIQR/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of the Beer/Wine/Spirits operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications

• Must be 21 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations

Desired Qualifications

• High school education or equivalent preferred
• Management experience preferred
• Beer/Wine/Liquor experience
• Familiar with industry terms and processes
• Retail experience
• Knowledge of imported and domestic varieties, flavor profiles, and production processes
• Knowledge of industry trends in specialty wines and beers as they relate to customer preferences
• Second language skills (speaking, reading, and/or writing)

Key Responsibilities

1. Promote trust and respect among associates and communicate company, department, and job-specific information effectively.
2. Establish performance goals for the department and empower associates to meet or exceed targets.
3. Develop and manage staffing schedules to handle customer volume effectively.
4. Train and develop associates, participate in performance appraisals.
5. Ensure compliance with all laws and company policies.
6. Create a welcoming environment for customers, answer product inquiries, and offer samples according to guidelines and laws.
7. Inform customers of specials and promotional events.
8. Display a positive attitude and develop a business plan for the department.
9. Coordinate sales promotions and communicate upcoming promotions to staff.
10. Prepare seasonal critiques and implement promotional plans.
11. Assist in budgeting, profit and loss reviews, and financial management.
12. Monitor inventory levels, note discrepancies, and manage pricing updates.
13. Train staff on inventory management and computer-assisted ordering systems.
14. Maintain proper storage temperatures and logs.
15. Reinforce safety procedures and report unsafe conditions.
16. Perform essential job functions with or without reasonable accommodations.