Beer & Wine Guest Experience Specialist

Lowes Foods; Greensboro (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Lowes Foods is seeking a Beer & Wine Clerk to educate guests, maintain Beer Den/Sunmill Wines displays, and ensure compliant tasting and sales. The role requires familiarity with ALE laws, strong customer service, and the ability to work collaboratively with store teams.

The position emphasizes accurate product selection, inventory management, and in-store demos, including growler handling and promotions. A friendly, reliable team player who can lift and stand for long periods is preferred.

Qualifications

• Working understanding of beer and wine.
• Familiar with ALE laws governing sale and purchase of beer and wine.
• Sales-minded with effective communication, guest service and selling skills.
• Friendly, outgoing personality.
• Self-motivated, trustworthy and able to adhere to all guidelines.
• Ability to work well with others.
• Ability to read and understand information and direction.
• Ability to communicate effectively with Store Manager, DSD Receiver and vendors.
• Ability to bend, kneel and stand for extended periods.
• Must be at least 21 years old.

Responsibilities

• Educate guests on beer and wine attributes and provide guidance for specific needs/preferences.
• Ensure marketing and brand materials and tools are properly displayed, maintained and utilized including signage, prices, flyers, etc.
• Maintain the sanitation and appearance of the Beer Den/Sunmill Wines.
• Work with category managers and suppliers to ensure proper pricing and product selection.
• Train other Beer Den/Wine clerks and ensure information is correct and available for all hosts who work in the Beer Den/Sunmill Wines.
• Conduct tastings as needed in the Beer Den/Sunmill Wines as well as for in-store demos or promotions.
• Follow all state laws governing the sampling, sale and purchasing of beer and wine.
• Wash and prepare growlers according to established practices.
• Fill growlers upon request by the guest according to established filling, sealing and labeling standards.
• Maintain inventory of growlers, glass, lids and all other Beer Den and wine supplies through monitoring and ordering.
• Announce specials and sale information on the PA system.
• Perform all other duties as assigned by management.

Skills

Beer & wine knowledge

ALE laws familiarity

Sales & guest service

Friendly & outgoing

Self-motivated & trustworthy

Team player

Reading & direction comprehension

Vendor communication

Physical stamina

21+ years old

Job description

Lowes Foods is seeking a Beer & Wine Clerk to educate guests, maintain Beer Den/Sunmill Wines displays, and ensure compliant tasting and sales. The role requires familiarity with ALE laws, strong customer service, and the ability to work collaboratively with store teams.

The position emphasizes accurate product selection, inventory management, and in-store demos, including growler handling and promotions. A friendly, reliable team player who can lift and stand for long periods is preferred.