Beer Store Manager, Philadelphia, #367

Gopuff Becomes First Instant Commerce Company; Philadelphia (Philadelphia County); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (full‑

401(k) Retirement Savings Plan

Employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff is seeking a senior warehouse leader to oversee all operations, drive KPI improvements, and ensure financial and regulatory compliance. This role requires managing a blended workforce with strong communication and change-management skills.

You will lead site teams, implement plans to improve efficiency, and ensure safety and asset protection across the warehouse. A Bachelor's degree and 8+ years in similar roles are preferred.

Qualifications

• 8+ years of managing and leadership experience in a fast-paced, blended workforce.
• Experience in retail/warehouse/logistics or equivalent environments.
• Strong written and verbal communication skills.
• Proven ability to drive process improvements and efficiencies.
• Ability to adapt to changing environments and schedules.

Responsibilities

• Directs all warehouse operations including deliveries, inventory, equipment, and systems.
• Drive KPIs like Order Picking Time, Dwell Time, Drive Time, and Cost Per Order.
• Manage budgeted productivity and labor to hit financial targets.
• Ensure compliance with policies and regulations; analyze reports for decisions.
• Lead HR compliance, asset protection, safety controls, and quality reviews.
• Develop plans to improve performance and coach site leadership.

Skills

Leadership experience

W2 and 1099 management

Conflict resolution

Team development

Communication skills

Change agent

Customer-first mindset

Education

Bachelor’s degree

Job description

What We Offer

• Medical/Dental/Vision Insurance (for full-time employees)
• 401(k) Retirement Savings Plan
• 25% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through AllOne Health (formerly Carebridge)

Qualifications

• 8+ years of managing and leadership experience, minimum of 5 years experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
• Retail, warehouse, logistics, military, restaurant or equivalent experience
• Beer/liquor store experience strongly preferred
• Bachelor’s degree, preferable
• Strong written and verbal communication skills
• Strong skills with conflict resolution
• Strong skills with team development and engagement
• Ability to lead in an ever-changing environment
• Proven track record of being a change agent with improving processes and efficiencies
• Ability to work with fluid schedules; being available during peak hours of operation (5pm - 12am) and visiting warehouse on Friday, Saturday, and Sunday once or twice per month
• Possesses a customer-first mindset
• Team-oriented mentality

Responsibilities

• Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systems
• Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
• Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
• Responsible for ensuring compliance with gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
• Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
• Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
• Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
• Create and implement plans to improve the financial performance of the warehouse

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.