Become a Luxury Brand Evaluator in Palm Beach, FL- Apply Now

CXG; West Palm Beach (FL); Híbrido; USD 25.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible assignments

Reimbursement for purchases

Mobile platform CXG Live

Work with iconic luxury brands

Descripción de la vacante

CXG invites you to become a luxury brand evaluator, assessing customer experiences across premier brands and refining service quality. Complete in-store or online missions, typically taking about 20 minutes per visit.

Join a global network of evaluators and enjoy flexible assignments, with reimbursement options on purchases and a user-friendly CXG Live platform to manage missions and feedback.

Formación

• Must be 18+ and a current customer of premium brands.
• No prior experience required; honest feedback from customers welcome.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.

Responsabilidades

• Choose assignments aligned with preferences.
• Visit stores or evaluate online and provide feedback via questionnaires.
• Observe ambiance and service quality.
• Manage missions using the CXG Live platform.

Conocimientos

Observation skills

Attention to detail

Customer experience

Feedback ability

Educación

High school diploma

Herramientas

CXG Live platform

Descripción del empleo

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide

Our Luxury Partners

Fashion & Couture

• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watches

• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare

• Guerlain, Sephora, L'Oréal, Givenchy

Automotive

• Bentley, Jaguar, Genesis, Maserati, Vespa

What you will be doing

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires

Perks of the Role

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers