Become a Luxury Brand Evaluator in Orlando, FL - Apply Now

CXG; Orlando (FL); Hybrid; USD 21,000 - 34,000; Part time

Benefits offered by this job

Collaborate with iconic brands

Flexible assignments

Compensation and reimbursement opportunities

User-friendly mission management platform

Job summary

A leading customer experience firm is looking for Luxury Brand Evaluators in Orlando, FL. This role allows you to evaluate luxury brands like Louis Vuitton and Prada. Enjoy flexible assignments that fit your schedule while making an impact in the luxury market. Ideal candidates must be at least 18 years old and passionate about customer experiences. Compensation includes fees based on mission complexity and potential reimbursement for purchases.

Qualifications

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Punctual, organized, detail-oriented, and reliable.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Responsibilities

• Assess customer experiences to provide critical feedback.
• Engage with sales associates in stores or online.
• Provide honest feedback through questionnaires.
• Provide honest feedback - use our platform to share your observations through questionnaires

Skills

Attention to detail

Customer service

Punctuality

Organizational skills

Customer experience

Job description

Become a Luxury Brand Evaluator in Orlando, FL

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide

Our Luxury Partners:

• Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
• Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
• Beauty & Skincare: Guerlain, Sephora, L'Oréal, Givenchy
• Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa

What you will be doing:

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires

Perks of the Role:

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

How to Join the CXG Community:

• Register: sign up at live.cxg.com and confirm your email
• Complete your profile: fill out your details to 100% and get verified
• Get certified: pass the General Certification to access missions
• Apply for missions: explore assignments with brands that excite you
• Start evaluating: begin making a difference in the luxury market

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.

Requirements

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers