Become a Luxury Brand Evaluator in Denver, CO- Apply Now

CXG; Aurora (CO); Hybride; USD 21 000 - 39 000; Temps partiel

Avantages offerts par ce poste

Flexible assignments

Competitive compensation

CXG Live platform

Résumé du poste

CXG is seeking a Luxury Brand Evaluator to discreetly assess customer experiences across luxury fashion, jewelry, beauty and automotive brands. You will visit stores or evaluate online, observe service quality and ambiance, and provide candid feedback to help brands refine their offerings.

Assignments are flexible, with multiple missions per month. You will be compensated for your time and input, and may receive reimbursement for purchases based on mission briefs.

Qualifications

• Must be 18 years or older.
• Must be a current customer of premium and luxury brands.
• Not currently under contract with any retail brands to ensure impartiality.
• Punctual, organized, detail-oriented and reliable.
• Observant and passionate about customer experience.

Responsabilités

• Choose assignments aligned with your preferences and profile.
• Visit luxury stores or evaluate online and interact with sales associates.
• Observe ambiance, service quality and overall customer experience.
• Provide honest feedback through our platform questionnaires.

Connaissances

Attention to detail

Observant

Punctual

Reliable

Customer experience focus

Description du poste

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide

Our Luxury Partners

Fashion & Couture

• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watches

• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare

• Guerlain, Sephora, L'Oréal, Givenchy

Automotive

• Bentley, Jaguar, Genesis, Maserati, Vespa

What you will be doing

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires

Perks of the Role

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers