Become a Luxury Brand Evaluator in Mill Valley, CA - Apply Now

CXG

Tiburon (CA)

Hybrid

USD 20,664 - 48,216

Part time

14 days+

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Benefits offered by this job

Flexible assignments
Compensation for evaluations
User-friendly evaluation platform

Job summary

A luxury brand evaluation company is seeking a Luxury Brand Evaluator to assess customer experiences with premium brands. The role offers flexibility in choosing assignments and entails evaluating services in-store or online. Ideal candidates are detail-oriented, observant, and current customers of luxury brands. This position allows you to impact the luxury market while enjoying flexible work hours and compensation for your evaluations.

Qualifications

  • Must be 18 years or older.
  • Current customer of premium and luxury brands.
  • Punctual, organized, detail-oriented, and reliable.

Responsibilities

  • Choose your assignments based on preferences.
  • Evaluate stores or online customer experiences.
  • Provide honest feedback after observations.

Skills

Detail-oriented
Observant
Punctual
Organized
Passionate about customer experience

Job description

Become a Luxury Brand Evaluator in Mill Valley, CA - Apply Now

Join to apply for the Become a Luxury Brand Evaluator in Mill Valley, CA - Apply Now role at CXG

Overview

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role

As a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback to help brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Responsibilities
  • Choose your assignments - align missions with your preferences and profile
  • Visit luxury stores or evaluate online - engage with sales associates in stores or online from home
  • Observe ambiance, service quality, and overall customer experience
  • Provide honest feedback using our platform through questionnaires
Our Luxury Partners
  • Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
  • Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
  • Beauty & Skincare: Guerlain, Sephora, L\'Oréal, Givenchy
  • Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
Perks of the Role
  • Collaborate with iconic brands across industries
  • Flexible assignments tailored to your interests
  • Compensation for your time and input, with the potential for reimbursement on purchases
  • User-friendly platform for managing missions and feedback
What you will be doing
  • Visit stores or evaluate online and engage with staff
  • Observe and report on ambiance, service quality, and customer experience
  • Provide honest feedback through questionnaires
How to Join the CXG Community
  • Register: sign up at live.cxg.com and confirm your email
  • Complete your profile to 100% and get verified
  • Get certified: pass the General Certification to access missions
  • Apply for missions: explore assignments with brands that excite you
  • Start evaluating: begin making a difference in the luxury market
Compensation
  • Non-Purchase Evaluations: Earn a fee based on mission complexity
  • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we\'re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. You can manage missions, certifications, and feedback on the platform.

Requirements
  • Must be 18 years or older
  • Current customer of premium and luxury brands
  • Not currently under contract with any retail brands, to ensure impartiality
  • Punctual, organized, detail-oriented, and reliable
  • Observant and passionate about customer experience
  • No prior experience required; we value honest feedback from genuine customers
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