Beauty & Wellness Concierge – Skincare & Makeovers

Walgreens Co.; Kalamazoo (MI); On-site; USD 22,000 - 29,000; Full time

Job summary

Walgreens in Kalamazoo, MI seeks a Beauty & Wellness Consultant to deliver exceptional customer care, demonstrate product knowledge, and drive sales across beauty and personal care categories. You will perform mini-makeovers and skincare consultations to help customers achieve their total look.

The role requires a high school diploma or GED and at least one year in retail or beauty sales, with flexibility for evenings and weekends. You will participate in events and uphold department standards.

Qualifications

• High School Diploma/GED and at least one year of experience in retail sales or beauty/cosmetics with goal orientation.
• Ability to develop solutions with minimal supervision and escalate when needed.
• Knowledge of products/brands to engage customers and meet needs.

Responsibilities

• Engages customers by greeting them and assisting with products/services to ensure a positive experience.
• Demonstrates product knowledge and leads in-store events to promote brands and loyalty.
• Reviews performance and uses testers/sampling; maintains department hygiene and stock levels.
• Processes sales at the register and participates in meetings about programs and new items.
• Ensures compliance with policies and supports store leadership goals.

Skills

Customer care

Sales goals

Communication

Team relationships

Basic PC skills

Fluent English

Education

High School Diploma/GED

Tools

POS systems

Tablet usage

Job description

Walgreens in Kalamazoo, MI seeks a Beauty & Wellness Consultant to deliver exceptional customer care, demonstrate product knowledge, and drive sales across beauty and personal care categories. You will perform mini-makeovers and skincare consultations to help customers achieve their total look.

The role requires a high school diploma or GED and at least one year in retail or beauty sales, with flexibility for evenings and weekends. You will participate in events and uphold department standards.