Beauty & Wellness Advisor - Skincare & Makeovers

Walgreens Co.; Midland (TX); On-site; USD 22,000 - 29,000; Full time

Job summary

Walgreens Co. in Midland, TX is seeking a Beauty & Wellness Consultant to maximize sales and deliver exceptional customer care.

You will conduct mini-makeovers, skincare consultations, and participate in events to promote Owned Brands and the total Beauty, Wellness and Personal Care experience. The role requires a high school diploma or GED, 1+ year in retail or beauty sales, strong product knowledge, and a flexible schedule including evenings and weekends.

Qualifications

• High School Diploma or GED with at least one year of sales or beauty/cosmetics experience.
• Proven ability to work with minimal supervision and meet objectives.
• Knowledge of beauty products to engage customers.
• Experience building relationships within a team.
• Basic PC/tablet skills.
• Willingness to work flexible schedule including evenings, weekends, holidays.
• Fluent in reading, writing, speaking English (except Puerto Rico).

Responsibilities

• Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options.
• Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary
• Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.
• Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.
• Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.
• Engages with omni-channel solutions to enhance customer engagement/experience.
• Locates products in other stores or online if unavailable in the store.

Skills

Customer service

Sales goal achievement

Communication

Fluent English

Teamwork

Education

High School Diploma/GED

Tools

POS systems

Store equipment

Job description

Walgreens Co. in Midland, TX is seeking a Beauty & Wellness Consultant to maximize sales and deliver exceptional customer care.

You will conduct mini-makeovers, skincare consultations, and participate in events to promote Owned Brands and the total Beauty, Wellness and Personal Care experience. The role requires a high school diploma or GED, 1+ year in retail or beauty sales, strong product knowledge, and a flexible schedule including evenings and weekends.