Beauty Team Leader & Client Experience Coach

sephora.com; Hurst (TX); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging

Competitive hourly pay

Job summary

Sephora in TX-North East Mall (0080), Hurst, TX is seeking a Sales and Service Leader to coach a team, elevate client experiences, and exceed sales goals. You will lead by example, train staff, and foster an inclusive, high-performing environment while delivering on Sephora standards.

You will engage clients with expert product knowledge, drive results, and manage daily operations. Minimum 2 years in retail leadership and strong communication are required.

Qualifications

• Minimum 2 years of leadership experience in retail, hospitality, or service environments.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced, dynamic environment.
• Able to absorb and share product knowledge and training.
• Physically able to lift up to 50 pounds.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance and contribute to store success through client engagement and product knowledge.
• Coach for growth by providing ongoing feedback and development to elevate team performance.
• Train and develop through onboarding and continuous learning in service excellence and brand initiatives.
• Execute daily operations, assist with inventory, merchandising, and store standards.
• Foster inclusivity and teamwork by promoting openness where everyone feels empowered.
• Uphold Sephora standards and follow company policies to create a safe, enjoyable shopping experience.

Skills

Leadership experience

Coaching and mentoring

Sales and client service

Communication skills

Team collaboration

Product knowledge

Lifting up to 50 lbs

Job description

Sephora in TX-North East Mall (0080), Hurst, TX is seeking a Sales and Service Leader to coach a team, elevate client experiences, and exceed sales goals. You will lead by example, train staff, and foster an inclusive, high-performing environment while delivering on Sephora standards.

You will engage clients with expert product knowledge, drive results, and manage daily operations. Minimum 2 years in retail leadership and strong communication are required.