Beauty Store Leader: Inspire Teams & Elevate Service

Sephora USA, Inc; Rocklin (CA); On-site; USD 35,817 - 39,950; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Inclusive culture

Job summary

Sephora USA, Inc. is seeking a Sales and Service Leader in Rocklin, CA. This role drives store success through coaching and leading a team to deliver exceptional client service, achieve sales goals, and maintain brand standards.

You will train staff, manage daily operations, and foster an inclusive, high-performing environment. Availability for peak retail hours is required; physical ability to lift up to 50 pounds is expected.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment
• Quick learner with ability to absorb and share product knowledge and training
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Lead and inspire – Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance – Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth – Provide ongoing feedback and development to elevate team performance
• Train and develop – Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations – Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork – Promote a culture of openness where everyone feels empowered
• Uphold Sephora standards – Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership experience

Client service

Sales skills

Job description

Sephora USA, Inc. is seeking a Sales and Service Leader in Rocklin, CA. This role drives store success through coaching and leading a team to deliver exceptional client service, achieve sales goals, and maintain brand standards.

You will train staff, manage daily operations, and foster an inclusive, high-performing environment. Availability for peak retail hours is required; physical ability to lift up to 50 pounds is expected.