Beauty Store GM: Drive Growth & Guest Experience

Ulta Beauty; Knoxville (TN); On-site; USD 90,000 - 140,000; Full time

Job summary

Ulta Beauty seeks a General Manager to lead a single retail store including the salon, driving top-line sales, guest service, and expense control. The GM will manage a team of managers, oversee talent development, and ensure seamless operations through strong process discipline.

The role emphasizes scheduling efficiency, payroll management, and a culture of accountability to meet Ulta Beauty’s goals. A passion for beauty trends and brand standards is essential.

Qualifications

• Bachelor’s degree preferred.
• 3–5+ years of fast-paced, retail management or related experience.
• Financial management: drive top-line sales, interpret reporting data, manage payroll budgets, and control expenses.

Responsibilities

• Lead store through Ulta Beauty's mission, vision, and values to deliver top-line sales growth and exceptional guest experience.
• Develop and manage a high-performing team, including talent acquisition, training, and development.
• Ensure compliance with policies, procedures, and standards; manage scheduling and payroll within budget.
• Drive profitability through operational excellence, inventory control, and loss-prevention measures.

Skills

Retail management

Team leadership

Budgeting

Customer service

POS system

Communication

Education

Bachelor’s degree preferred

Tools

Point of Sale (POS)

Microsoft Office

Apple devices

Job description

Ulta Beauty seeks a General Manager to lead a single retail store including the salon, driving top-line sales, guest service, and expense control. The GM will manage a team of managers, oversee talent development, and ensure seamless operations through strong process discipline.

The role emphasizes scheduling efficiency, payroll management, and a culture of accountability to meet Ulta Beauty’s goals. A passion for beauty trends and brand standards is essential.