Beauty Sales Manager

Pyramid Consulting Group, LLC; Chicago (IL); Presencial; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

Pyramid Consulting Group, LLC is seeking a Beauty Sales Manager to lead our beauty centers in the Greater Chicago area onsite. This full-time, permanent role requires flexibility for retail schedules, including weekends and holidays.

You will drive center revenue by coaching teams on service bookings, memberships, and retail sales while maintaining exceptional guest experiences, inventory accuracy, and brand standards.

Formación

• 3+ years of leadership experience in beauty or high-touch retail.
• Strong KPI fluency with ability to analyze sales, bookings, and retention.
• Proven ability to recruit, coach, and develop teams to drive sales and guest experiences.
• Operational and financial acumen including scheduling, budgeting, and inventory control.
• Ability to lift up to 50lbs and stand for long shifts.

Responsabilidades

• Lead all aspects of the beauty and personal-care center, including team performance and guest experience.
• Drive revenue by coaching service bookings, memberships, and retail KPIs.
• Recruit, onboard, train, and develop a high-performing team.
• Maintain elevated guest experiences, product knowledge, center cleanliness, and brand standards.

Conocimientos

Leadership

KPI analytics

People management

Sales driven

Customer service

Communication

Descripción del empleo

Our client, a beauty services brand, is seeking a Beauty Sales Manager to join the team in the Greater Chicago area onsite at their beauty centers.

This is a full-time, permanent position starting immediately. Candidates must be available to work a flexible retail schedule, including weekends and holidays as needed.

Job Duties Include

• Lead all aspects of a beauty and personal-care center, overseeing team performance, guest experience, sales execution, scheduling, labor management, and day-to-day operations.
• Drive center revenue by coaching the team to achieve beauty service and retail KPIs, including service bookings, Wax Pass memberships, retail product sales, conversion, rebooking, and overall revenue goals.
• Recruit, onboard, train, and develop a high-performing team of beauty service and guest-facing professionals, providing ongoing coaching, performance feedback, and accountability while fostering an engaged, sales-driven culture.
• Champion an elevated beauty and wellness guest experience, ensuring exceptional service standards, strong product and service knowledge, center cleanliness, inventory accuracy, and compliance with brand, licensing, and safety standards.
• Additional duties as needed and assigned.

Job Qualifications Include:

• 3+ years of leadership experience in beauty, skincare, spa, wellness, medspa, cosmetics, or another high-touch, service-driven retail environment strongly preferred.
• Strong KPI fluency and commercial acumen, with experience analyzing sales, conversion, service bookings, rebooking/retention, memberships, retail attachment, and other performance metrics.
• Proven people leadership skills with experience hiring, coaching, motivating, and developing teams to deliver both exceptional beauty experiences and strong sales results.
• Strong operational and financial acumen, including labor management, scheduling, budgeting, inventory, and performance management, with polished communication and guest conflict-resolution skills.
• Ability to lift up to 50lbs and stand for duration of shift

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact [e-mail]

Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.