Beauty Sales & Customer Experience Lead

Macy's; New York (NY); On-site; USD 65,640 - 109,200; Full time

Benefits offered by this job

Competitive pay

Quarterly performance incentives

401(k) match

Paid time off

Employee Assistance Program

Job summary

A major retail chain in New York is seeking a Manager, Sales and Customer Service for its Beauty department. The role involves building and leading a team, exceeding sales goals, and ensuring exceptional customer experiences. Candidates should have 3-5 years of retail management experience and a passion for customer service. Join a vibrant team that values inclusivity and offers comprehensive benefits including health coverage, a 401(k) match, and career development opportunities. Apply today to be part of an exciting retail story.

Qualifications

• 3-5 years of management experience in retail.
• Heavy lifting, constant moving, standing, and reaching with arms and hands.
• Capable of standing for at least two consecutive hours and lifting at least 30 lbs.

Responsibilities

• Build an enthusiastic team ready to engage with customers.
• Exceed sales goals by leading initiatives through coaching.
• Manage selling support activities and stockroom operations.

Skills

Leadership and Team Building

Customer Service Excellence

Sales and Performance Management

Analytical Skills

Operational Management

Cross-functional Support

Talent Development

Conflict Resolution

Communication Skills

Technical Proficiency

Education

Bachelor’s degree or equivalent work experience

High School diploma or equivalent

Tools

Microsoft suite

Job description

A major retail chain in New York is seeking a Manager, Sales and Customer Service for its Beauty department. The role involves building and leading a team, exceeding sales goals, and ensuring exceptional customer experiences. Candidates should have 3-5 years of retail management experience and a passion for customer service. Join a vibrant team that values inclusivity and offers comprehensive benefits including health coverage, a 401(k) match, and career development opportunities. Apply today to be part of an exciting retail story.