Beauty Retail Team Leader: Elevate Client Experience

Sephora USA, Inc.; McAllen (TX); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora USA, Inc. in McAllen, TX seeks a Sales and Service Leader to inspire the team, elevate client experiences, and drive sales through coaching and product knowledge.

You will lead by example, develop your staff, manage daily operations, and uphold Sephora standards in a fast-paced retail environment. This is a full-time, hourly position requiring availability during nights, weekends, and holidays.

Qualifications

• Leadership experience in retail, hospitality, or service environments (min 2 years)
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast-paced and dynamic environment
• Quick learner with ability to absorb and share product knowledge/training
• Physically able to lift/carry up to 50 pounds

Responsibilities

• Lead and inspire the team to deliver exceptional client service and achieve sales goals
• Drive performance through client engagement, product knowledge, and personalized recommendations
• Coach for growth by providing ongoing feedback and development to elevate team performance
• Train and develop staff on service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations including inventory, visual merchandising, and store standards
• Foster inclusivity and teamwork within the store culture
• Uphold Sephora standards and policies to create a safe, enjoyable shopping experience

Job description

Sephora USA, Inc. in McAllen, TX seeks a Sales and Service Leader to inspire the team, elevate client experiences, and drive sales through coaching and product knowledge.

You will lead by example, develop your staff, manage daily operations, and uphold Sephora standards in a fast-paced retail environment. This is a full-time, hourly position requiring availability during nights, weekends, and holidays.