Beauty Retail Team Leader

LVMH Group; Cumming (GA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora is seeking a Sales and Service Leader at the GA-Collection Forsyth store in Forsyth, GA. You will lead by example, coach your team to deliver exceptional client service, and drive sales through expert product knowledge and personalized recommendations.

This role emphasizes inclusivity and a client-first mindset, with daily operations support and a focus on striking a balance between team growth and store performance.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance: Contribute to overall store success through strong client engagement, product knowledge, and personalized recommendations.
• Coach for growth: Provide ongoing feedback and development to elevate team performance.
• Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and create a safe, enjoyable shopping experience.

Skills

Leadership experience

Coaching

Sales skills

Client service

Communication

Job description

Sephora is seeking a Sales and Service Leader at the GA-Collection Forsyth store in Forsyth, GA. You will lead by example, coach your team to deliver exceptional client service, and drive sales through expert product knowledge and personalized recommendations.

This role emphasizes inclusivity and a client-first mindset, with daily operations support and a focus on striking a balance between team growth and store performance.