Beauty Retail Team Lead: Elevate Client Experience & Sales

sephora.com; Mount Juliet (TN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Mt. Juliet, TN is seeking a Sales and Service Leader to drive store performance and client experiences. You will coach, lead, and inspire a team to achieve sales goals while upholding Sephora standards and a safe shopping environment.

You’ll contribute to product knowledge, loyalty programs, and brand initiatives, delivering exceptional service in a fast-paced setting. This full-time role emphasizes leadership with a client-first mindset.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership experience

Coaching

Sales skills

Client service

Communication

Job description

Sephora in Mt. Juliet, TN is seeking a Sales and Service Leader to drive store performance and client experiences. You will coach, lead, and inspire a team to achieve sales goals while upholding Sephora standards and a safe shopping environment.

You’ll contribute to product knowledge, loyalty programs, and brand initiatives, delivering exceptional service in a fast-paced setting. This full-time role emphasizes leadership with a client-first mindset.