Beauty Store Leader: Elevate Sales & Service

SEPHORA; Mount Juliet (TN); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora Mount Juliet is seeking a Sales and Service Leader to guide a team in delivering exceptional client service and achieving sales goals. You will coach, train, and develop associates, while maintaining store standards and executing daily operations with a client-first mindset.

You will foster an inclusive, high-performing environment, ensuring product knowledge is shared, inventory and visuals remain top-notch, and policies are followed to create a welcoming shopping experience.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance.
• Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience.

Skills

Leadership experience

Coaching

Sales skills

Client service

Communication

Interpersonal skills

Adaptability

Job description

Sephora Mount Juliet is seeking a Sales and Service Leader to guide a team in delivering exceptional client service and achieving sales goals. You will coach, train, and develop associates, while maintaining store standards and executing daily operations with a client-first mindset.

You will foster an inclusive, high-performing environment, ensuring product knowledge is shared, inventory and visuals remain top-notch, and policies are followed to create a welcoming shopping experience.