Beauty Retail Specialist — Customer Experience & Growth

L'oreal Usa; Fairlawn (OH); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Employee discount

Major holidays off

Growth opportunities

Continuous education on products

Team environment

Job summary

SalonCentric, a subsidiary of L’Oréal USA, seeks friendly retail associates in Fairlawn, OH to assist salon professionals with hair and beauty product selections and orders. You will deliver exceptional service, maintain store appearance, and participate in inventories while developing product expertise.

This role offers desirable hours with major holidays off, an employee discount, continuous product education, and opportunities for growth within SalonCentric and the L’Oréal USA family.

Qualifications

• Outstanding customer service and communication skills.
• Retail or related experience strongly preferred.
• Basic reading and math skills.

Responsibilities

• Wow the Customer – Consistently deliver exceptional customer service to Salon professionals.
• Deliver Results – Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions.
• Be an Expert – Gain essential product knowledge & share exciting beauty industry trends with our customers.
• Collaborate – Work together in a positive team environment; achieve goals and priorities.
• Grow and Develop – Commit to excellence and experience endless growth opportunities.
• Act with Integrity – Always!

Skills

Customer service

Communication

Retail experience

Education

High school diploma or GED

Tools

POS system

SAP

Job description

SalonCentric, a subsidiary of L’Oréal USA, seeks friendly retail associates in Fairlawn, OH to assist salon professionals with hair and beauty product selections and orders. You will deliver exceptional service, maintain store appearance, and participate in inventories while developing product expertise.

This role offers desirable hours with major holidays off, an employee discount, continuous product education, and opportunities for growth within SalonCentric and the L’Oréal USA family.