Beauty Retail Ops Leader

Ulta Beauty; Carmel (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Ulta Beauty is seeking a Merchandise Manager to lead store operations with a focus on driving top-line sales, inventory accuracy, and guest experience.

You will oversee scheduling, training, and compliance while developing a high-performing team and ensuring a seamless omni-channel experience across all touchpoints.

This role requires strong leadership, financial discipline, and a hands-on approach to motivate associates and deliver measurable results.

Qualifications

• 1–2+ years of fast-paced, retail management or relevant work experience.
• Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
• Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives.
• Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team.

Responsibilities

• Promote a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
• Drive company profitability through operational excellence, top-line sales growth, and expense control.
• Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget.
• Review, analyze, and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
• Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty’s goals for the store.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
• Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
• Maintain prompt, regular attendance as the MM and hold store associates accountable to the Ulta Beauty attendance policy.

Skills

Communication

Collaboration

Organization

Adaptability

Under pressure

Education

High school diploma (preferred)

Job description

Ulta Beauty is seeking a Merchandise Manager to lead store operations with a focus on driving top-line sales, inventory accuracy, and guest experience.

You will oversee scheduling, training, and compliance while developing a high-performing team and ensuring a seamless omni-channel experience across all touchpoints.

This role requires strong leadership, financial discipline, and a hands-on approach to motivate associates and deliver measurable results.