Beauty Retail Leader & Customer Experience Coach

Sephora; Arlington (VA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in Arlington is seeking a Store Sales and Service Leader to guide a high-performing team. You will coach, motivate, and develop staff to deliver exceptional client service, deepen product knowledge, and exceed sales targets.

This role requires flexibility for peak hours and a strong commitment to inclusivity and brand standards. As a key driver of store success, you’ll manage daily operations, train new hires, and foster a customer-first environment where beauty expertise and teamwork

Qualifications

• Minimum 2 years of leadership experience in retail, hospitality, or service.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Lead and inspire the team to deliver exceptional client service and achieve sales goals.
• Drive performance and contribute to store success through client engagement and product knowledge.
• Coach for growth and provide ongoing feedback and development.
• Train and onboard for service excellence, loyalty programs, and brand initiatives.
• Execute daily operations including inventory, merchandising, and store standards.
• Foster inclusivity and teamwork to empower all associates.
• Uphold Sephora standards and policies to ensure a safe shopping experience.

Skills

Leadership experience

Coaching teams

Sales excellence

Client service

Communication/interpersonal skills

Job description

Sephora in Arlington is seeking a Store Sales and Service Leader to guide a high-performing team. You will coach, motivate, and develop staff to deliver exceptional client service, deepen product knowledge, and exceed sales targets.

This role requires flexibility for peak hours and a strong commitment to inclusivity and brand standards. As a key driver of store success, you’ll manage daily operations, train new hires, and foster a customer-first environment where beauty expertise and teamwork