Beauty Retail Lead: Customer Experience & Education

L'oreal Usa; Overland Park (KS); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

PTO

Employee discount

Growth opportunities

Education on beauty products

Job summary

SalonCentric, a subsidiary of L’Oréal USA, seeks qualified candidates for a dynamic retail role in Overland Park, KS. You will deliver outstanding customer service to salon professionals, educate customers on promotions, and maintain store presentation.

The position offers weekday and weekend hours with an emphasis on teamwork and growth within the L’Oréal USA family. Ideal candidates bring strong communication, a retail mindset, and the ability to adapt to a fast-paced beauty environment, with

Qualifications

• Outstanding customer service and communication skills.
• Retail or related experience strongly preferred.
• Ability to travel on short notice with the District and Region as needed.
• Must be able to work weekends as availability guidelines require.
• 18 years of age and High School Diploma or equivalent GED, preferred.

Responsibilities

• Wow the Customer – Consistently deliver exceptional customer service to Salon professionals
• Deliver Results – Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions.
• Be an Expert – Gain essential product knowledge & share exciting beauty industry trends with our customers
• Collaborate – Work together in a positive team environment; achieve goals and priorities
• Grow and Develop – Commit to excellence and experience endless growth opportunities
• Act with Integrity – Always!

Skills

Customer service

Communication

Retail experience

Teamwork

Education

High School Diploma or GED

Tools

SAP

POS system

Job description

SalonCentric, a subsidiary of L’Oréal USA, seeks qualified candidates for a dynamic retail role in Overland Park, KS. You will deliver outstanding customer service to salon professionals, educate customers on promotions, and maintain store presentation.

The position offers weekday and weekend hours with an emphasis on teamwork and growth within the L’Oréal USA family. Ideal candidates bring strong communication, a retail mindset, and the ability to adapt to a fast-paced beauty environment, with