Beauty Product Administrator

Market America Inc; Greensboro (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Market America is seeking an experienced Beauty Product Administrator to move beauty and Layered products through launches, updates, and ongoing support. The role tracks label and artwork requests, maintains product information, manages the Motives inbox, and coordinates Whatnot activities and Layered inventory.

The administrator keeps deadlines visible and ensures items progress toward completion. Working across teams, you will coordinate with product leads, reviewers, and vendors to ensure

Qualifications

• Associate degree or equivalent required; bachelor’s degree welcome.
• 1–3 years administrative/product coordination/merchandising experience preferred.
• Strong organizational skills, follow-through, written communication, and attention to detail across multiple deadlines.
• Proficient with MS Office; familiarity with shared trackers and business systems.
• Ability to work across teams and escalate when information is incomplete.

Responsibilities

• Coordinate samples, shipping, vendor follow-up and internal requests; track deliverables and confirm receipt.
• Open, update, and track label and packaging artwork requests in JIRA with details, files, owners, due dates and approvals.
• Route revisions to reviewers, follow up on approvals, maintain version history and hand off files for implementation.
• Flag missing information or overdue tasks to the product lead.
• Enter or coordinate entry of new products and updates in PIM, including descriptions, images and attributes.

Skills

Organization

Attention to detail

Written communication

English proficiency

Multitasking

MS Office

JIRA

PIM

Ecommerce platforms

Education

Associate degree

Bachelor’s degree welcome

Tools

JIRA

PIM

Ecommerce platforms

Job description

Market America is looking for an experienced Beauty Product Administor

Position Summary:

The Beauty Product Administrator helps move beauty and Layered products through the daily work required for launches, updates, and ongoing support. This role tracks label and artwork requests, maintains accurate product information, manages the Motives inbox, and follows up on Whatnot activities and Layered inventory. Working across teams, the administrator keeps details organized, deadlines visible, and outstanding items moving toward completion.

Essential Duties and Responsibilities:

• Coordinate samples, shipping, vendor follow-up, and internal requests; track deliverables and confirm receipt.
• Open, update, and track label and packaging artwork requests in JIRA, including required details, files, owners, due dates, and approval status.
• Route revisions to the appropriate reviewers, follow up on outstanding approvals, maintain version history, and confirm that approved files are handed off for implementation.
• Flag missing information, conflicting copy, or overdue tasks to the product lead
• Collect approved product details and enter or coordinate entry of new products and updates in PIM, including descriptions, images, attributes, dimensions, and market information as applicable.
• Check PIM entries against approved source documents, identify gaps or discrepancies, and coordinate corrections before launch; support code sheets and launch readiness reviews.
• Maintain the Whatnot show calendar, product lists, samples or inventory requests, host follow-up, and basic performance tracker for review by the product lead.
• Coordinate with the Whatnot host and internal teams on approved assortment, availability, and post-show issues; reconcile reported sales and costs when data is provided.
• Monitor Layered inventory, open orders, sell-through, and aging as the line is exited; provide a regular status report and flag stock discrepancies or disposition decisions for leadership.
• Maintain organized product files, approved specifications, images, meeting notes, and decision logs so current information is easy to locate.
• Prepare simple status summaries and reports from existing data, support meetings, and perform related administrative duties as assigned
• Complies with company policies and procedures.
• Performs other duties as needed.

Supervisory Responsibilities:

• None

Education and Experience:

• Associate degree or equivalent relevant experience; bachelor’s degree is welcome but not required.
• One to three years of administrative, product coordination, merchandising, or related experience preferred.
• Strong organization, follow-through, written communication, and attention to detail across multiple concurrent deadlines.
• Comfort with Microsoft Office, shared trackers, and business systems; experience with JIRA, PIM, or ecommerce platforms is helpful.
• Ability to work across teams, recognize when information is incomplete, and escal… owner.
• Proficient use of MS Office Products.
• Above moderate levels of English reading comprehension, speaking, and writing; active listening; critical thinking, complex problem solving, analysis and evaluations, judgment and decision-making, and negotiation, and innovation.

Working Conditions and Environment:

• Intermittently lift, carry, pull, and push up to 20 pounds.
• Continuously see, sit, and have balance
• Frequently talk, hear, grasp, have visual acuity, and have repetitive use of arms, wrists, hands, and fingers.
• Occasionally walk.
• Intermittently stoop, bend, twist, crouch, kneel, crawl, climb stairs and ladders, operate foot and hand controls, squeeze, and reach above shoulders.
• Exposure to electrical equipment, low noise levels, and mild indoor temperatures of heat and cold.
• Frequent use of computer.
• Long or odd hours, as needed.

Equal Opportunity/Affirmative Action Employer. Market America | SHOP.COM considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law.