Beauty Lead: Elevate Sales & Client Experience

JCPenney; Sterling (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Associate discount

Paid time off

401(k) with company match

Holiday pay

Job summary

JCPenney in Sterling, VA is seeking a Beauty Lead to provide a personalized shopping experience focused on selling beauty products. You will leverage product knowledge and the Connect, Inspire, Engage service model to drive sales and top-notch customer service.

The role requires engaging customers, supporting loyalty programs, and ensuring clean, well-stocked beauty departments while meeting performance metrics and contributing to teamwork with store staff.

Qualifications

• Strong communication and relationship building skills.
• Prioritizes Customers, Takes Accountability, Thinks Critically, Produces Results, Drives Improvement and Works Collaboratively.

Responsibilities

• Proactively approach customers to engage needs and help them decide by sharing product knowledge.
• Drive sales and meet performance goals.
• Promote loyalty programs and cross-sell opportunities within the store.
• Resolve customer concerns with options and next steps.
• Provide POS checkout, returns, exchanges, and re-ticketing.
• Support promotions and events in the beauty department.
• Maintain store standards and product displays.

Skills

Customer service

Sales

Communication

Teamwork

Tools

POS system

Job description

JCPenney in Sterling, VA is seeking a Beauty Lead to provide a personalized shopping experience focused on selling beauty products. You will leverage product knowledge and the Connect, Inspire, Engage service model to drive sales and top-notch customer service.

The role requires engaging customers, supporting loyalty programs, and ensuring clean, well-stocked beauty departments while meeting performance metrics and contributing to teamwork with store staff.