Beauty Lead: Elevate Customer Experience & Sales

JCPenney; Portage (MI); On-site; USD 21,008 - 26,270; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Paid vacation/holidays

401(k) with Company match

Associate discount on merchandise

Job summary

JCPenney in Portage, Michigan is seeking a Beauty Lead who will deliver personalized shopping experiences while promoting beauty products. The role emphasizes driving sales and maintaining customer service standards through product knowledge and engagement techniques.

The Beauty Lead will be instrumental in organizing beauty department promotions, training staff, and ensuring customer satisfaction. We offer a competitive benefits package and an associate discount on merchandise, ensuring all team members feel valued and supported.

Qualifications

• Proven ability to engage customers and drive sales.
• Experience with beauty products preferred.
• Ability to meet performance and productivity standards.

Responsibilities

• Provide personalized shopping experiences in beauty.
• Engage customers, determine needs, and drive sales.
• Facilitate beauty department promotions and events.
• Assist with onboarding and training of store associates.

Skills

Strong communication skills

Relationship building skills

Customer service

Sales techniques

Job description

JCPenney in Portage, Michigan is seeking a Beauty Lead who will deliver personalized shopping experiences while promoting beauty products. The role emphasizes driving sales and maintaining customer service standards through product knowledge and engagement techniques.

The Beauty Lead will be instrumental in organizing beauty department promotions, training staff, and ensuring customer satisfaction. We offer a competitive benefits package and an associate discount on merchandise, ensuring all team members feel valued and supported.