Beauty Advisor - L’Occitane

Mall of America; BLOOMINGTON (MN); On-site; Full time

Job summary

A major retail establishment in Bloomington is seeking a passionate Beauty Host to create memorable beauty experiences this holiday season. In this role, you will prioritize each guest's needs, foster a collaborative team culture, and adapt your communication styles. Ideal candidates should possess strong communication skills, an entrepreneurial attitude, and a basic understanding of technology. A genuine interest in skincare and fragrance is advantageous. Join us to make every guest's visit a unique sensory journey.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment.
• Mindset focused on customer satisfaction (internal and external customers).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic Technology Skills.

Responsibilities

• Prioritize each guest as if they were a cherished guest in your home.
• Support & assist with all store operations, policies, and procedures.
• Offer direction, mentorship, and encouragement to your colleagues.
• Collaborate and adapt communication styles within the team.

Skills

Strong communication skills

Creative problem-solving ability

Customer satisfaction focus

Entrepreneurial attitude

Adaptability

Basic Technology Skills

Job description

Who You Are

Embark on a serene journey as a Beauty Host with L’Occitane. Our Beauty Hosts immerse your senses in the warmth of Provence through personalized beauty moments. Our goal is to form genuine, trusted relationships with each guest while experiencing luxury through our iconic products. We are seeking an individual passionate about creating a sensory oasis within our beauty space this holiday season.

The Fundamentals of What You’ll Do

• Guest Experience & Hosting: Prioritize each guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customer’s needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Intent: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess

• Strong communication skills and creative problem‑solving ability.
• Entrepreneurial attitude with a background in a sales‑driven environment.
• Mindset focused on customer satisfaction (internal and external customers).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic Technology Skills.

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.