Beauty Experience Specialist: In-Store & Digital

Nordstrom Inc; Torrance (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Merchandise Discount

Health benefits

401k

Job summary

Nordstrom, Inc. is seeking a beauty-focused team member in our Beauty Department who will create personalized experiences, drive in-store and digital sales, and book appointments for events and services.

You will engage customers, stay on-trend with makeup and skincare, and collaborate with teammates to ensure a welcoming environment. The role requires passion for beauty, strong customer connection skills, flexibility for evenings/weekends, and a proactive approach to cross-selling and loyalty

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Job description

Nordstrom, Inc. is seeking a beauty-focused team member in our Beauty Department who will create personalized experiences, drive in-store and digital sales, and book appointments for events and services.

You will engage customers, stay on-trend with makeup and skincare, and collaborate with teammates to ensure a welcoming environment. The role requires passion for beauty, strong customer connection skills, flexibility for evenings/weekends, and a proactive approach to cross-selling and loyalty