Beauty & Customer Experience Specialist

The TJX Companies, Inc.; Wilson (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Employee Assistance Program

401(k)

Bereavement leave

Cell phone discounts

Credit union

Referral bonuses

Pet insurance

Legal insurance

Hearing assistance

Job summary

Marshalls at The TJX Companies, Inc. in Wilson, NC is hiring a retail associate to deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store environment.

You will support store operations, promote credit and loyalty programs, process purchases, and participate in safety, housekeeping, and loss-prevention efforts. Strong communication, teamwork, and multitasking are essential for success in this role.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a fast-paced environment.
• Willingness to adapt to changes and directions.
• Ability to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains a clean and organized store environment and adheres to policies.
• Accurately rings purchases/returns and handles cash according to procedures.
• Promotes credit and loyalty programs.
• Processes and prepares merchandise for the sales floor following procedures.
• Participates in store recovery, safety, and loss prevention efforts.
• Supports and participates in shrink reduction and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

Marshalls at The TJX Companies, Inc. in Wilson, NC is hiring a retail associate to deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store environment.

You will support store operations, promote credit and loyalty programs, process purchases, and participate in safety, housekeeping, and loss-prevention efforts. Strong communication, teamwork, and multitasking are essential for success in this role.