Beauty CSM: Launch & Project Delivery

CL f25d5e5c a0fc 46af b026 99878ecf4a3b; Phoenix (AZ); Hybrid; USD 65,000 - 85,000; Full time

Job summary

CL f25d5e5c a0fc 46af b026 99878ecf4a3b in Phoenix, Arizona, seeks a Customer Success Manager (CSM) to support customer product development programs. The role entails managing timelines, coordinating with stakeholders, and ensuring strong customer relationships.

The ideal candidate will have 2-4 years of experience in project coordination and be comfortable in a hybrid work environment. Responsibilities include managing project deliverables, maintaining documentation, and tracking KPIs.

Qualifications

• 2-4 years of experience in project coordination, account support, or operations.
• Experience in manufacturing, Consumer Packaged Goods (CPG), or supply chain environments preferred.

Responsibilities

• Support day-to-day communication with customers.
• Manage project timelines, deliverables, and documentation.
• Coordinate with internal teams to track progress.
• Track KPIs and prepare updates.

Skills

Strong organizational and time management skills

Clear and professional communication skills

Detail-oriented with strong follow-through

Proficiency in Microsoft Office

Ability to manage multiple tasks and deadlines

Education

Bachelor’s degree or equivalent experience

Tools

Monday.com

Smartsheet

MS Project

Job description

CL f25d5e5c a0fc 46af b026 99878ecf4a3b in Phoenix, Arizona, seeks a Customer Success Manager (CSM) to support customer product development programs. The role entails managing timelines, coordinating with stakeholders, and ensuring strong customer relationships.

The ideal candidate will have 2-4 years of experience in project coordination and be comfortable in a hybrid work environment. Responsibilities include managing project deliverables, maintaining documentation, and tracking KPIs.