Beauty Counter Experience Lead

Brobston Group; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

The Beauty Counter Manager at Brobston Group creates personalized beauty experiences and drives sales for the assigned beauty brand. This role combines customer sales and education, beauty services, team collaboration, and counter business management.

You will conduct makeup applications and skincare analyses, set sales goals, manage vendor events, maintain a clean counter, and build customer loyalty while staying current on trends and products, with the ability to work evenings and weekends as

Qualifications

• Proficiency in makeup application and skincare analysis.
• Strong customer service and sales skills.
• Ability to upsell and educate customers on products.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers' beauty goals.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Manage vendor events and promotions, and build strong vendor relationships.
• Maintain an organized, clean, customer-ready counter and stay current on beauty trends, products, and industry knowledge.
• Process sales, refunds, and exchanges, and build customer loyalty.
• Collaborate with team members to provide welcoming, inclusive customer experiences.

Skills

Makeup application

Skincare knowledge

Customer service

Sales skills

Job description

The Beauty Counter Manager at Brobston Group creates personalized beauty experiences and drives sales for the assigned beauty brand. This role combines customer sales and education, beauty services, team collaboration, and counter business management.

You will conduct makeup applications and skincare analyses, set sales goals, manage vendor events, maintain a clean counter, and build customer loyalty while staying current on trends and products, with the ability to work evenings and weekends as