Beauty Concierge — Fast-Paced Customer Experience Pro

Nordstrom, Inc.; Scottsdale, Northern (AZ, KY); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Job summary

Nordstrom, Inc. is seeking a Rack Beauty Concierge to thrive in a fast-paced beauty environment. You will share product knowledge, guide customers to deals, and ensure a clean, well‑stocked sales floor with accurate ticketing.

You will defuse issues and work with the team to keep the floor ready through re-merchandising and tester replenishment. The role emphasizes enthusiasm, accountability, and strong communication, with a calm approach in a busy retail setting.

Qualifications

• Solid math, verbal, and written communications skills.
• Enthusiasm and a sense of adventure; proactive ownership.
• Organizational skills with attention to detail and ability to prioritize multiple tasks.
• Calm demeanor in a busy retail environment.

Responsibilities

• Assist customers with product knowledge and beauty trends.
• Keep sales floor quick, easy, and fun; identify great deals for customers.
• Maintain inventory, re-merchandise, refill testers, and straighten the floor.
• Defuse customer situations and provide timely resolutions.

Job description

Nordstrom, Inc. is seeking a Rack Beauty Concierge to thrive in a fast-paced beauty environment. You will share product knowledge, guide customers to deals, and ensure a clean, well‑stocked sales floor with accurate ticketing.

You will defuse issues and work with the team to keep the floor ready through re-merchandising and tester replenishment. The role emphasizes enthusiasm, accountability, and strong communication, with a calm approach in a busy retail setting.