Beauty Trends Concierge — Customer Experience Pro

Nordstrom, Inc.; New Orleans (LA); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and PTO

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Rack Beauty Concierge in New Orleans to provide knowledgeable beauty advice, help customers find great deals, and keep the sales floor organized and well-stocked. You will engage with customers, share product knowledge, and ensure a quick, fun shopping experience.

The role emphasizes customer service, collaboration with the team, and handling merchandise with care in a dynamic retail setting.

Qualifications

• Enthusiasm and a sense of adventure.
• Accountability, initiative, and a high level of ownership.
• Organizational skills, attention to detail, and ability to prioritize multiple tasks.
• A calm head in a busy retail environment.
• Solid math, verbal, and written communications skills.

Responsibilities

• Maintain a quick, easy, and fun customer experience on the sales floor.
• Assist with inventory processes, ensure items are checked in and accurately ticketed.
• Defuse customer situations and provide timely resolutions.
• Support team with re-merchandising, filling testers, and straightening throughout the day.

Skills

Enthusiasm

Accountability

Organizational skills

Calm under pressure

Math skills

Verbal communication

Written communication

Job description

Nordstrom, Inc. is seeking a Rack Beauty Concierge in New Orleans to provide knowledgeable beauty advice, help customers find great deals, and keep the sales floor organized and well-stocked. You will engage with customers, share product knowledge, and ensure a quick, fun shopping experience.

The role emphasizes customer service, collaboration with the team, and handling merchandise with care in a dynamic retail setting.