Beauty Clinic Front Desk Concierge

Sev-Laser-Aesthetics-; Austin (TX); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Savings Plan

Paid Time Off and Holidays

Job summary

SEV Laser in Austin, TX is seeking a friendly Front Desk Receptionist to create a welcoming client experience, manage appointments, and support daily clinic operations. You will help drive service sales, answer inquiries, and uphold SEV standards in a fast-paced, team-driven environment. Weekend availability is required, and prior front desk or beauty/medical spa experience is preferred.

This full-time role offers growth opportunities, training, and employee discounts.

Qualifications

• Previous experience in a receptionist or customer service role preferred.
• Strong sales skills with a proven track record of meeting or exceeding targets.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency in Zenoti scheduling software preferred.
• Weekend availability required.

Responsibilities

• Client Experience & Front Desk Operations
• Warmly greet every client entering and exiting the clinic
• Manage check-in, check-out, and payment processes
• Provide accurate information about treatments, packages, retail, and promotions
• Address client questions professionally and courteously
• Maintain confidentiality and uphold SEV service standards
• Actively promote services, memberships, and retail products
• Identify client needs and recommend appropriate treatments or upgrades
• Support clinic sales goals through product knowledge and engagement
• Maintain up-to-date familiarity with pricing and promotions
• Accurately book, modify, and cancel appointments
• Answer phone calls with elevated phone etiquette
• Respond to emails and voicemails promptly
• Utilize booking and client-management systems efficiently
• Support scheduling flow and operational updates
• Open and close clinic per SOPs
• Maintain a clean, stocked front desk and lobby
• Assist with transitional cleaning of treatment rooms as needed
• Monitor inventory and notify management when supplies run low
• Participate in required service and sales training
• Model SEV service standards and professionalism
• Support onboarding of new team members
• Contribute positively to team culture

Skills

Customer service

Sales

Communication

Multitasking

Weekend availability

Punctuality

Tools

Zenoti scheduling software

Job description

SEV Laser in Austin, TX is seeking a friendly Front Desk Receptionist to create a welcoming client experience, manage appointments, and support daily clinic operations. You will help drive service sales, answer inquiries, and uphold SEV standards in a fast-paced, team-driven environment. Weekend availability is required, and prior front desk or beauty/medical spa experience is preferred.

This full-time role offers growth opportunities, training, and employee discounts.