Beauty and Wellness Consultant

Walgreens; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking retail pharmacy chain as a Beauty and Wellness Consultant, where you will maximize sales and enhance customer experiences through personalized beauty advice and consultations. This role emphasizes a passion for beauty and wellness, allowing you to engage with customers through mini-makeovers and skincare solutions. With a commitment to health and wellness, this innovative firm offers a supportive environment that fosters career growth and development. If you are enthusiastic about beauty products and enjoy building relationships, this opportunity is perfect for you.

Qualifications

• At least one year of retail sales experience or beauty product sales.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Maximize sales and brand awareness through exceptional customer care.
• Engage customers and assist with product selection and services.

Skills

Customer Care

Sales Techniques

Product Knowledge

Relationship Building

Communication Skills

Education

High School Diploma/GED

Tools

Skin Hydrometer

Tablet

Job description

Join to apply for the Beauty and Wellness Consultant role at Walgreens.

5 days ago Be among the first 25 applicants.

Job Objectives

Maximize sales and brand awareness by providing exceptional customer care in a friendly, efficient, and professional manner. Offer impartial, personalized expertise and advice regardless of brand and budget. Demonstrate a passion for beauty and wellness, providing inspirational beauty knowledge and solutions for customers' beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customer's total look. Model and deliver a distinctive and delightful customer experience. Oversee and maintain overall beauty department standards.

Job Responsibilities/Tasks

Customer Experience

• Engage customers by greeting them and offering assistance with products and services. Resolve issues and answer questions to ensure a positive experience.
• Share customer care best practices by proactively offering assistance, asking questions to determine needs, and informing customers of options.
• Greet, listen, and engage customers to identify needs, inform them of appropriate products/services, and provide warm transfers when necessary.
• Provide expertise in product demonstrations and consultations using tools like the Skin Hydrometer and tablet.
• Lead and deliver in-store events to promote brand awareness and loyalty.
• Build relationships with customers, providing authentic closure and fostering ongoing relationships.
• Engage with omni-channel solutions to enhance customer experience.
• Locate products in other stores or online if unavailable locally.

Operations

• Achieve or exceed sales goals by assisting customers and modeling exceptional care.
• Review beauty business performance regularly with store leadership.
• Focus on link-selling and up-selling, showing sale items and complementary products.
• Use testers and samples to demonstrate product application and leverage promotional programs.
• Maintain hygiene standards and keep the department clean and organized.
• Implement asset protection procedures to minimize profit loss.
• Process sales transactions accurately.
• Participate in meetings and training related to programs, promotions, and new products.
• Ensure compliance with laws regarding regulated products.
• Follow all company policies and maintain respectful relationships with coworkers.
• Complete special assignments as needed.

Training & Personal Development

• Monitor own performance, set high standards, stay updated on industry trends, and learn from others.
• Attend meetings, seminars, and training, sharing knowledge with the team.
• Complete e-learning modules and maintain a professional appearance.
• Provide training and support to new Beauty and Wellness Consultants.
• Collaborate with Store Leadership to review goals and maintain product knowledge.

Walgreens is a leading retail pharmacy chain committed to health and wellness. We offer a supportive, inclusive environment with opportunities for career growth.

Minimum Qualifications

• High School Diploma/GED and at least one year of retail sales experience meeting sales goals, or experience in selling beauty/cosmetic products and providing customer care.
• Ability to develop solutions independently and escalate issues when necessary.
• Knowledge of beauty products and brands.
• Experience building relationships within a team.
• Basic PC/tablet skills.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Fluent in English (reading, writing, speaking). (Except in Puerto Rico)

Preferred Qualifications

• Licensure in Cosmetology or Esthetician.
• Experience with makeup application, providing makeovers, and selling Prestige brands.
• Degree from Beauty School or externship experience.

We consider qualified applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation ranges from $17.50 to $25 per hour. This role remains open until filled. Benefits details can be found at jobs.walgreens.com/benefits.