Beauty Advisor - Part Time - Somerset Collection

L'Occitane En Provence; Troy (MI); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

L'Occitane En Provence is seeking a Beauty Host for our Somerset Collection boutique in Troy, MI. You will greet guests as if welcoming a friend, create a sensory skincare and fragrance experience, and guide customers through our products with warmth and care.

The role emphasizes guest satisfaction, adaptability, and teamwork. You’ll contribute to a positive store culture by delivering personalized service while supporting daily operations and company initiatives focused on sustainability and

Qualifications

• Strong communication and hospitality skills essential.
• Entrepreneurial attitude with a sales-driven mindset.
• Customer satisfaction mindset for internal and external guests.

Responsabilités

• Greet every guest and offer a sensorial experience.
• Anticipate and meet guest needs to exceed expectations.
• Support store operations and policies, showing initiative for customer-first solutions.
• Foster a positive, inclusive team culture and collaborate with colleagues.
• Communicate effectively with diverse personalities within the team.

Connaissances

Strong communication

Sales-driven mindset

Customer-focused

Skincare interest

Adaptability

Technology basics

Description du poste

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane at our Somerset Collection boutique. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support and assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

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