Beauty Advisor, NYC Flagship

KIKO MILANO; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Employee discount

Medical/dental/vision

401(k) with match

BeKIKO training

Early access to launches

Career growth culture

Generous PTO

Job summary

KIKO MILANO in New York City's SoHo flagship is seeking a Beauty Advisor to embody the brand, deliver exceptional service, and help customers discover looks that reflect their style. You will provide product expertise, artistry, and an elevated shopping experience.

As a Brand Ambassador, you’ll demonstrate makeup techniques, share skincare knowledge, and stay current on launches. Join a vibrant team and grow with BeKIKO training and in-store events.

Qualifications

• 1–2 years of experience in beauty, cosmetics, fashion, or specialty retail.
• Passion for makeup, skincare, beauty trends, and creating memorable customer experiences.
• Experience with makeup application, beauty consultations, or product demonstrations.
• Strong communication skills with the ability to build genuine customer relationships.
• Proven ability to meet sales goals in a customer-focused retail environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Welcome every customer with enthusiasm, professionalism, and a genuine passion for beauty.
• Deliver personalized consultations by identifying customer needs and recommending products tailored to their individual style and routine.
• Demonstrate makeup application techniques and share product knowledge that inspires confidence and drives sales.
• Build lasting customer relationships through exceptional service and authentic brand storytelling.
• Consistently represent the KIKO MILANO brand through appearance, artistry, and customer interactions.
• Support store sales goals by delivering an elevated customer experience and achieving individual performance targets.
• Complete BeKIKO training modules, product education, and development programs to stay current on new launches, artistry techniques, and service standards.
• Share customer insights, product feedback, and business opportunities with store leadership to continuously improve the customer experience.
• Support in-store events, product launches, and promotional activities that build excitement around the KIKO brand.
• Maintain exceptional visual merchandising and presentation standards throughout the store.

Skills

Customer service

Sales skills

Communication

Beauty knowledge

Job description

Founded in Milan in 1997, KIKO MILANO has transformed the beauty experience by making innovative, high-quality cosmetics accessible to everyone. Inspired by Italian creativity, artistry, and the latest beauty trends, we empower our customers to express themselves through color, confidence, and individuality.

This is KIKO MILANO'S first-ever SoHo flagship location in New York City, and we're looking for passionate, energetic, and beauty-obsessed individuals to help bring this exciting new store to life. This is more than a Beauty Advisor role—it's an opportunity to become the face of one of Europe's leading beauty brands, inspire customers through artistry and service, and help create an unforgettable shopping destination in the heart of SoHo.

Position Overview

As a Beauty Advisor, you'll be a KIKO MILANO Brand Ambassador, creating meaningful connections with every customer through exceptional service, product expertise, and a passion for beauty. You'll inspire confidence by helping customers discover products and looks that reflect their unique style while delivering an elevated shopping experience that keeps them coming back.

Whether you're demonstrating the latest makeup techniques, sharing skincare expertise, or introducing customers to our newest collections, you'll play a key role in bringing the KIKO MILANO brand to life every day.

What You'll Do

Create Exceptional Customer Experiences

• Welcome every customer with enthusiasm, professionalism, and a genuine passion for beauty.
• Deliver personalized consultations by identifying customer needs and recommending products tailored to their individual style and routine.
• Demonstrate makeup application techniques and share product knowledge that inspires confidence and drives sales.
• Build lasting customer relationships through exceptional service and authentic brand storytelling.
• Consistently represent the KIKO MILANO brand through your appearance, artistry, and customer interactions.

Drive Sales & Business Performance

• Support store sales goals by delivering an elevated customer experience and achieving individual performance targets.
• Confidently cross-sell and recommend complementary products to enhance every customer's beauty routine.
• Complete all BeKIKO training modules, product education, and development programs to stay current on new launches, artistry techniques, and service standards.
• Share customer insights, product feedback, and business opportunities with store leadership to continuously improve the customer experience.
• Support in-store events, product launches, and promotional activities that build excitement around the KIKO brand.

Champion Operational Excellence

• Maintain exceptional visual merchandising and presentation standards throughout the store.
• Ensure displays are clean, organized, fully stocked, and aligned with KIKO MILANO brand standards.
• Follow all company policies, operational procedures, and loss prevention guidelines.
• Stay informed on emerging beauty trends, products, and techniques to provide customers with expert recommendations.
• Depending on business needs, support the development of new team members as a Beauty Tutor by sharing artistry knowledge and best practices.

What We're Looking For

• 1–2 years of experience in beauty, cosmetics, fashion, or specialty retail preferred.
• Passion for makeup, skincare, beauty trends, and creating memorable customer experiences.
• Experience with makeup application, beauty consultations, or product demonstrations preferred.
• Strong communication skills with the ability to build genuine customer relationships.
• Proven ability to meet sales goals in a customer-focused retail environment.
• Positive attitude, strong work ethic, and a collaborative team mindset.
• Flexible availability, including evenings, weekends, and holidays.

Why Join KIKO MILANO?

This is your opportunity to be part of something special—help launch our first SoHo flagship and introduce customers to an iconic Italian beauty brand known for innovation, artistry, and self-expression.

At KIKO MILANO, you'll enjoy ongoing product education, career development opportunities, and the chance to work alongside a passionate team in one of New York City's premier shopping destinations.

• Competitive hourly pay plus commission opportunities
• Generous Paid Time Off, including vacation and personal days
• 50% employee discount at KIKO MILANO Free-Standing Stores
• Comprehensive medical, dental, and vision coverage (for eligible employees)
• 401(k) with company match
• Ongoing training and professional development through BeKIKO
• Early access to new product launches and collections
• A fun, collaborative, and beauty-forward culture with opportunities for career growth

KIKO MILANO is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every individual is respected, valued, and empowered to succeed.

Compensation Transparency

The anticipated hourly pay range for this position is $18.50–$20.00 per hour, plus eligibility for commission and performance incentives. This range does not include additional benefits such as overtime, medical, dental, vision, 401(k), paid time off, or other company-sponsored programs. Full compensation and benefits details will be shared during the interview process.