Beauty Advisor: Makeup & Skincare Concierge

Ulta Beauty, Inc.; Marysville (WA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty, Inc. is seeking a Beauty Advisor to deliver an exceptional guest experience, assist with makeup applications, skincare analysis, and product demonstrations while contributing to sales goals. The role supports the leadership team in service, retail sales, and in-store events.

The position requires passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. Flexible schedule and store-wide responsibilities are expected.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Demonstrates a passion for guest service and competency for selling.
• Proficient with basic technology (e.g., Point of Sale system and Apple devices).
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
• Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor and when prompted by Ulta Beauty’s systems.
• Collaborate with managers and associates throughout the store to help grow the business.
• Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to Ulta Beauty’s dress code.
• Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available.
• Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

Education

High school diploma

1 year relevant work experience

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Beauty Advisor to deliver an exceptional guest experience, assist with makeup applications, skincare analysis, and product demonstrations while contributing to sales goals. The role supports the leadership team in service, retail sales, and in-store events.

The position requires passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. Flexible schedule and store-wide responsibilities are expected.