Beauty Advisor - L’Occitane

Mall of America Tenants; BLOOMINGTON (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

L’Occitane in Bloomington, MN seeks a Beauty Host to welcome guests with a serene, Provence-inspired experience. You will help create a sensory moment, guide guests through skincare, body care and fragrance selections, and build genuine relationships during the holiday season.

The role emphasizes warm hospitality, adaptability, teamwork, and a proactive approach to store operations while maintaining guest satisfaction.

Qualifications

• Excellent communication and listening skills.
• Sales-driven mindset with a strong customer focus.
• Interest in skincare, body care and fragrance.
• Adaptable and eager to learn.

Responsibilities

• Guest Experience & Hosting: provide warm hospitality and a sensorial experience.
• Keep an Open Mind: welcome feedback and maintain a growth mindset.
• Let Success Drive You: support store operations and put customers' needs first.
• Foster a Team Culture: mentor colleagues and cultivate a positive, inclusive environment.
• Communicate with Intent: adapt communication styles to team and guests.

Skills

Strong communication skills

Problem-solving

Entrepreneurial attitude

Customer-centric mindset

Interest in skincare

Adaptability and flexibility

Basic technology skills

Job description

Who You Are:

Embark on a serene journey as a Beauty Host with L’Occitane. Our Beauty Hosts immerse your senses in the warmth of Provence through personalized beauty moments. Our goal is to form genuine, trusted relationships with each guest while experiencing luxury through our iconic products. We are seeking an individual passionate about creating a sensory oasis within our beauty space this holiday season.

The Fundamentals of What You’ll Do:

• Guest Experience & Hosting: Prioritize each guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customer's needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Intent: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.