Beauty Advisor - Guerlain

Saks Global; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, vision, and dental benefits

Employee discount

Job summary

A luxury retail company is looking for a Beauty Advisor to join the team in Boston, MA. This role involves providing exceptional customer service, driving sales in a cosmetics environment, and building strong relationships with clients. Ideal candidates will have a proven track record in retail, be able to exceed sales goals, and possess excellent interpersonal skills. The candidate should demonstrate attention to detail and the ability to work independently as well as part of a team. Benefits include medical, vision, and dental coverage, along with a generous employee discount.

Qualifications

• Minimum 1 year retail experience, preferably in a customer-focused cosmetics environment.
• Demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast-paced team environment with minimal supervision.

Responsibilities

• Achieving and exceeding individual and vendor line sales goals.
• Maintaining high levels of customer service.
• Utilizing Saks online clienteling resource tool to maintain client information.

Skills

Strong interpersonal skills

Attention to detail

Ability to work well in a team

Problem-solving skills

Sales experience

Tools

Online clienteling tools

Job description

Beauty Advisor - Guerlain

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Job Description

Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in‑house training programs, pre‑booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Saks Fifth Avenue’s clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success.

Who You Are

Strong interpersonal skills who can gain ground without damaging relationships. Can be both direct but diplomatic and gain trust from others quickly. You often go above and beyond your goals. You are a consistent performer with a proven track record in driving positive outcomes through objectives and measures within a large complex organization. Generates a variety of approaches to problem‑solving quickly including new and novel ideas.

You Also Have

• Minimum 1 year retail experience, preferably in a customer‑focused, cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast‑paced, team‑oriented environment that requires a high degree of multi‑tasking with minimal supervision.
• Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue.
• Focused on attention to detail, taking initiative, and working in a positive working environment.
• Ability to work well with others, as well as the ability to work independently to drive a successful business.
• Demonstrate sound business judgment and organizational ability.
• Demonstrate professional make‑up and treatment consultation and application.

As The Beauty Advisor You Will

• Model all Saks Fifth Avenue Principles (Greet, Relate, Exceed, Attend and Thank).
• Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily/monthly sales goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
• Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive.
• Utilize Saks Fifth Avenue’s online clienteling resource tool to record and maintain client information and preferences to drive your business.
• Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
• Maintain counter standards by ensuring a clean, tidy and welcoming selling area.

Your Life and Career at SFA

Be part of a world‑class team; work with an adventurous spirit; think and act like an owner‑operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance.

Benefits

Benefits package for all eligible full‑time associates (including medical, vision and dental). An amazing associate discount.

Equal Employment Opportunity Statement

Saks Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Additional Information

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.

Referral Program

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