Beauty Advisor - La Mer

Exemplar Luxury Group; Boston (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k)

Life insurance

Disability insurance

Employee discount

Job summary

Saks Fifth Avenue is seeking a Beauty Advisor to deliver outstanding customer service, build relationships, and expand sales on cosmetics across our luxury counter. You will utilize clienteling to grow your own book of business and coordinate with the Account Executive to meet goals.

Under direction, you will maintain a pristine counter, participate in training programs, and support in-house events while representing Saks Fifth Avenue's premium brand and standards.

Qualifications

• Minimum 1 year retail experience.
• Proven sales record with quota attainment.
• Ability to work in a fast-paced, team-oriented environment with multitasking.
• Ability to learn and use Saks' online clienteling tools.
• Attention to detail, initiative, and a positive attitude.
• Ability to collaborate or work independently to drive business.
• Strong business judgment and organizational skills.
• Professional makeup consultation and application abilities.

Responsibilities

• Greet, relate, exceed, attend and thank customers using Saks Principles.
• Meet and exceed individual and vendor sales goals.
• Maintain a high level of customer service and develop relationships as the brand expert.
• Serve as a liaison between Saks Fifth Avenue and the Account Executive.
• Use the clienteling tool to record client information and preferences.
• Drive sales from approach to closing and follow-up with customers.
• Maintain counter standards and a welcoming selling area.

Skills

Retail experience

Sales experience

Multitasking

Clienteling tools

Attention to detail

Teamwork

Business judgment

Make-up consultation

Job description

WHO WE ARE

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

Job Description

WHO WE ARE

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

You Will Be

Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in-house training programs, pre-booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Saks Fifth Avenue's clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success.

What You Will Do

• Model all Saks Fifth Avenue Principles ( Greet, Relate, Exceed, Attend and Thank)
• Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
• Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive.
• Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business.
• Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
• Maintain counter standards by ensuring a clean, tidy and welcoming selling area.

What You Will Bring

• Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
• Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue.
• Focused on attention to detail, taking initiative, and working in a positive working environment.
• Ability to work well with others, as well as the ability to work independently to drive a successful business.
• Demonstrate sound business judgment and organizational ability.
• Demonstrate professional make-up and treatment consultation and application

Your Life And Career At Saks Fifth Avenue

• Opportunity to work in a innovative environment with a company experiencing transformational growth
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Salary And Other Benefits

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail]