Beauty Advisor (Full Time), Perimeter #760 - Charlotte Tilbury

Salon Renter Inc.; Dunwoody (GA); Híbrido; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Salon Renter Inc. is seeking a Beauty Advisor to act as an ambassador for the Charlotte Tilbury brand, reflecting its values and connecting with customers to maximize sales potential while delivering outstanding service.

The role focuses on driving store performance, becoming a specialist among retail artistry brands, and extending exceptional customer care beyond the in-store experience, through teamwork and proactive engagement with customers.

Responsabilidades

• Drive financial results in store to meet and exceed plan (KPI: AUS, IPT).
• Act as specialist among retail artistry brands and demonstrate entrepreneurial spirit.
• Manage customer queries with sound judgement to achieve positive outcomes.
• Build partnerships with Account Executive and Area Trainer for team development.
• Extend exceptional customer service beyond the in-store experience.
• Proactively anticipate staffing needs and assist in sourcing talent for freelance and permanent staff.
• Determine and exceed individual and team sales targets and plans.
• Analyze business performance and plan strategy within day-to-day operations and events.
• Promote the Tilbury Touch to customers and lead by example.
• Maintain counter readiness, inventory levels, and visual merchandising as directed.
• Raise operational issues for timely resolution and maintain store standards and policies.

Descripción del empleo

OVERALL PURPOSE OF THE ROLE

{{{{:}}}} An ambassador for the Charlotte Tilbury brand, the Beauty Advisor will reflect the brand values and customer base. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our custome rs.

MAIN DUTIES AND RESPONSIBILITIES

• SalesDrive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI's) - examples; Average Unit Sales (AUS) and Items Per Transaction
• (IPT)Communicate and manage agreed
• goalsResponsible for being specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guid
• elinesCustomer S
• erviceManage customer queries, through the use of sound judgement and achieving positive ou
• tcomesBuild partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team to ensure Charlotte Tilbury standards are achieved in both areas of service and ar
• tistryTake every opportunity to extend exceptional customer service beyond the in-store expe
• rienceProactively anticipate staffing needs, including sourcing and selecting talent to deliver business objectives, inclusive of a bench for freelance and permanent
• staffDetermine individual and team sales targets to meet and excee
• d planAnalyze business performance and proactively plan strategy within day to day business and
• eventsConsistently promote the Tilbury Touch to the team and cus
• tomersLead by example always to promote the Tilbury Touch and exceptional customer s
• erviceCreate and maintain an atmosphere of open and positive communication, professionalism and creativity always through team meetings and a collaborative management
• styleEnsure that the counter is ‘customer ready' from open to close of bu
• sinessMaintain the required inventory levels and accurate stock
• filesImplement visual merchandising, new launch displays and collateral placement as directed by the marketin
• g teamMaintain technology on c
• ounterRaise operational issues for resolution in a timely
• mannerStore and Retail Partner Relatio
• nshipsEstablish and develop a cooperative and mutually respectful relationship with the store retail operation
• s teamSchedule team to optimize coverage according to custome
• r flowMaintain excellent counter hygiene sta
• ndardsMaintain the store standards and policies at all times