Beauty Advisor

Ulta Beauty; North Myrtle Beach (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading beauty retailer as a Beauty Advisor, where you'll provide exceptional service to guests and contribute to sales goals. This role requires a passion for beauty and strong customer service skills, with opportunities for growth in a vibrant and inclusive environment.

Qualifications

• High school diploma preferred.
• 1 year relevant work experience or equivalent education preferred.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Provide exceptional guest service and engage with customers.
• Conduct cashier tasks and maintain store cleanliness.
• Perform makeup applications and product demonstrations.

Skills

Guest service

Sales competency

Customer relationship skills

Troubleshooting ability

Team collaboration

Education

High school diploma

Tools

POS systems

Apple devices

Job description

Join to apply for the Beauty Advisor role at Ulta Beauty

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

The BA is a champion of Ulta Beauty’s mission, vision, and values, demonstrating them skillfully and consistently by performing the following duties and responsibilities:

Performance

• Contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrinkage.
• Ensure each guest receives exceptional service by greeting and engaging, personalizing service, answering questions, informing about promotions, and recommending products/services.
• Handle customer service, sales, refunds, exchanges, and assist with online orders courteously.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance guest experience.
• Book appointments and support in-store events that deliver an outstanding guest experience and meet sales goals.
• Stay informed about new and existing products and services, understanding ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Support an inclusive environment for teammates, peers, and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Collaborate with managers and staff to grow the business.
• Participate in ongoing training for professional development and sales performance.

Process

• Ensure compliance with company policies, procedures, and standards.
• Adhere to the dress code.
• Keep work area replenished, signed, faced, and testers available to drive sales.
• Maintain store cleanliness and standards, including restrooms, cash wrap, backroom, and break area.
• Assist with merchandise resets, planograms, displays, inventory, and shipment processing.
• Follow loss prevention practices and provide excellent guest service.
• Perform other operational tasks as assigned.

Job Qualifications

Education

• High school diploma preferred.

Experience

• 1 year relevant work experience or equivalent education and experience preferred.

Skills

• Passion for guest service and sales competency.
• Proficiency with basic technology (e.g., POS systems, Apple devices).
• Strong customer relationship skills.
• Troubleshooting ability.
• Ability to work independently and as part of a team.

Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.

Working Conditions

• Mobility throughout the store during shifts.
• Frequent standing, bending, reaching, and twisting.
• Ability to lift up to 25 lbs. regularly.
• Coordination and manipulation of objects during shifts.

If an associate has a disability that prevents them from performing an essential function, the company will engage in an interactive process to determine reasonable accommodations.