Beauty Advisor

Ulta Beauty; Cincinnati (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking beauty retailer as a Beauty Advisor, where you'll create exceptional experiences for guests through personalized service and product knowledge. This role emphasizes guest engagement, sales performance, and teamwork, ensuring that every visitor leaves with a smile. With opportunities for growth and development, you will be part of a vibrant culture that values contributions and fosters a sense of belonging. If you are passionate about beauty and customer service, this position offers a fulfilling career path in a dynamic environment.

Benefits

Paid Time Off

Health Benefits

Dental Benefits

Vision Benefits

Life Insurance

Disability Benefits

Qualifications

• 1 year of relevant work experience preferred.
• Passion for guest service and selling competency.

Responsibilities

• Provide exceptional service and engage guests to determine their needs.
• Perform makeup applications and product demonstrations.
• Maintain store cleanliness and assist with online orders.

Skills

Guest Service

Sales Competency

Basic Technology Proficiency

Customer Relationship Building

Troubleshooting

Team Collaboration

Education

High School Diploma

Tools

Point of Sale System

Apple Devices

Job description

Join to apply for the Beauty Advisor role at Ulta Beauty

We consider applications for this position on an ongoing basis.

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

The BA is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
• Courteously handle customer service, sales, refunds, and exchanges and assist with online orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Stay informed regarding new and existing products and services during work time and be knowledgeable about their ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor and when prompted by Ulta Beauty’s systems.
• Collaborate with managers and associates throughout the store to help grow the business.
• Participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.

Process

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to Ulta Beauty’s dress code.
• Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available.
• Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

Job Qualifications

Education

• High school diploma is preferred

Experience

• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred

Skills

• Demonstrates a passion for guest service and competency for selling
• Proficient with basic technology (e.g., Point of Sale system and Apple devices)
• Ability to build and maintain strong customer relationships
• Ability to troubleshoot
• Ability to work independently and as part of a team

Special Position Requirements

• Work a flexible schedule to include days, evenings, weekends, and holidays

Working Conditions

• Continuous mobility throughout the store during shift
• Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
• Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift
• Continuous coordination and manipulation of objects during shift

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

The pay range for this position is $14.00 - $18.00 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta

About

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. We bring possibilities to life through the power of beauty each day in our stores and online with more than 25,000 products from approximately 500 brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and makeup services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with applicable laws.