Beauty Advisor

Experis; Berkeley Heights (NJ); Hybrid; USD 10,000 - 60,000; Full time

Job summary

Join a leading beauty company as a Beauty Advisor in Berkeley Heights, NJ. This hybrid role requires a valid Cosmetology License and salon experience. You will support clients through various channels, offering product expertise and building relationships.

Qualifications

• 3-5 years in salon color experience required.
• Valid Cosmetology License is mandatory.

Responsibilities

• Support Hair Color/Hair Care category through multiple channels.
• Provide expert knowledge to consumers and salons.

Skills

Strong verbal communication skills

Strong attention to detail

Product expertise

Education

College degree preferred

Tools

MS Word

Job description

Join to apply for the Beauty Advisor role at Experis

4 days ago Be among the first 25 applicants

Join to apply for the Beauty Advisor role at Experis

Our Fortune 500 client (One of the world's largest Beauty companies) in Berkeley Heights, NJ is looking for hardworking, motivated talent to join their innovative team.

Products Beauty Advisor - Hair Color/Hair Care (Multiple position)

50 Connell Drive, Berkeley Heights, NJ 07922 - Hybrid role

6+ month contract with high potential for extension

Pay range: $20 - $24/hr.

Must Have

A valid Cosmetology License and 3-5 years in salon color experience required.

Are you a Products Beauty Advisor with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!

Job Description

The Beauty Advisor will support the Hair Color/Hair Care category for our Professional Product and Consumer Product brands, by responding to stylists/consumers contacts via multiple channels (phone, email, letter, chat, social media, Rating & Reviews, e-Commerce).

Beauty Advisor provides expert knowledge to consumers, salons, and other sources contacting us for information or seeking assistance in the use our products. Will utilize opportunities to build sustainable relationships.

Offers insights to the brands for continuous product and service improvements.

A valid Cosmetology License and 3-5 years in salon color experience required.

General

Key Job Accountabilities:

• Displays a professional company image through voice and online interactions
• Meets established quality standards in all contacts across all channels
• Ensures optimal service levels maximizing resources
• Recognizes and recommends new ways to influence consumers in their purchase decision
• Performance meets expectations of key metrics
• Adheres to assigned schedule, which is subject to change and may include evening and/or Saturday hours.
• Offers schedule flexibility to support the needs of the business
• Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer
• Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction.
• Supports the voice of the consumer by collecting insights as requested by the brands, CMI, digital and e-commerce
  
  
  

Product Expertise

• Has expert product knowledge within the Métier
• Assists consumers in finding appropriate products
• Educates consumers in the use of our products
• Identifies cross-selling opportunities/ introduces consumers to new products and services and or places order for customer using Demandware
• Builds relationships with each consumer who contacts our brands
• Recognizes, document all consumer interactions and alerts management of trends.
• Can communicate contents of consumer conversations accurately to support consumer insights
• Resolves issues fairly, balancing the needs of the consumers with those of the organization
• Documents product issues in a way that the information can be used for product improvement or development
• Accurately enters required information in the CRM and surveys to ensure data integrity
  
  
  

Technical/Professional

• A valid Cosmetology License and 3-5 years in salon color experience required.
• Strong product/brand knowledge
• Strong verbal communication skills
• Strong attention to detail
• Intermediate skills with MS Word
• If bi-lingual - able to compose responses in same language
• Position requires extended periods of time answering calls with the use of a headset
  
  
  

Competencies Required

• Acts/Leads with Human Sensitivity
• Displays Sensitivity to the Métier
• Interacts Effectively
• Achieves Results with Integrity
  
  
  

Preferred Key Experiences (prior To This Position)

• College degree preferred
• A combination of education and relevant business experience will be considered.
• Demonstrates expertise in the products, services, philosophies and culture within the Métier.
  
  
  

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

• Industries

  Staffing and Recruiting

Referrals increase your chances of interviewing at Experis by 2x

Sign in to set job alerts for “Beauty Advisor” roles.

Fragrance & Beauty Advisor, Bloomingdale's 59th St.

Sales & Education Advisor - New York City (Freelance)

Beauty Advisor - Full Time - American Dream Mall

Beauty Advisor (Inside Sales) Sally Beauty 10729

Client Experience Coordinator (Long-Term Temporary Assignment) - Short Hills

Beauty Advisor (Inside Sales) Sally Beauty 01907

Beauty Advisor (Inside Sales) Sally Beauty 10686

Color Expert, Lip Lab (Part Time) - SoHo

Lobby Attendant Position - Luxury Condominium

Beauty Advisor (Inside Sales) Sally Beauty 10714

Beauty Advisor (Inside Sales) Sally Beauty 10678

New York City Metropolitan Area 2 months ago

Beauty Advisor (Inside Sales) Sally Beauty 10741

Beauty Advisor (Inside Sales) Sally Beauty 03928

Beauty Advisor (Inside Sales) Sally Beauty 02536

Luxury Curator | Automotive Experience Center

Beauty Advisor (Inside Sales) Sally Beauty 10709

Senior Evaluator - Fragrance Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.