Beaufort Library Assistant - Programs & Customer Service

Carteret County Government; Beaufort (NC); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Paid medical insurance

Dental insurance

Life insurance

Retirement and 401(k) plans

Paid sick, vacation and holiday leave

Job summary

Carteret County Government invites applications for a Library Assistant at the Beaufort Branch. The role focuses on helping patrons, locating materials, and supporting library programs and technology use. Strong customer service and communication skills are essential.

The position is full-time with benefits, including health and retirement plans. Pre-employment screenings apply, and the posting closes 10/28/2026. Prior library or bookstore experience is a plus.

Qualifications

• Graduation from high school and less than one year of experience in customer service within a library or bookstore setting; or an equivalent combination of education and experience.

Responsibilities

• Assesses citizen informational needs and assists with location of library materials and electronic resources.
• Plans and executes library programming and activities sponsored by the library system, in coordination with library management.
• Merchandises and stages library materials for high-impact results.
• Receives incoming telephone calls, responds to inquiries, and refers to appropriate department of staff member, as needed.
• Responds to reference questions by telephone and in person.
• Provides moderate personal instruction, assistance, and troubleshooting of computers and other office equipment in the library.
• Provides basic reference instruction and assistance.
• Shelves library materials by transporting books and materials to the correct location, placing books and materials on the shelf in the correct order and rearranging books and straightening materials as needed.

Skills

Customer service

Communication

Public library knowledge

Organization

Flexibility

Tact

Education

High school diploma

Tools

Email

Internet

Word processing

Spreadsheets

Desktop publishing

Operating systems

Mobile applications

Data entry

Job description

Carteret County Government invites applications for a Library Assistant at the Beaufort Branch. The role focuses on helping patrons, locating materials, and supporting library programs and technology use. Strong customer service and communication skills are essential.

The position is full-time with benefits, including health and retirement plans. Pre-employment screenings apply, and the posting closes 10/28/2026. Prior library or bookstore experience is a plus.