BDC Representative

George Nunnally Chevrolet; Bentonville (AR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid holidays

Job summary

A local automobile dealership in Bentonville is seeking a Business Development Center Representative to build relationships with customers through proactive outreach. The role involves generating leads, managing customer interactions, and ensuring satisfaction. Ideal candidates have a strong background in automobile sales and excellent communication skills. Full-time employment includes a competitive salary with commission incentives and comprehensive benefits including medical, dental, and retirement plans.

Qualifications

• Strong knowledge of automobile sales, products, and services.
• Excellent customer service and communication skills.
• Ability to manage a high volume of phone calls and emails.

Responsibilities

• Generate sales leads and follow up on generated leads.
• Utilize CRM software for customer information management.
• Schedule demonstrations and follow-up appointments.
• Assist customers in identifying suitable vehicles.
• Follow up to ensure customer satisfaction.

Skills

Customer service

Communication skills

Automobile sales knowledge

CRM software familiarity

Tools

MS Office

CRM software

Job description

Job Summary

George Nunnally Chevrolet is currently seeking an enthusiastic, Business Development Center Representative to cultivate relationships with potential and current customers through proactive and reactive outbound calling. The successful candidate will be dedicated to providing exceptional customer service and maintaining customer satisfaction.

Compensation & Benefits

Full-time position with competitive competition and commission incentives. Full benefits package including medical, dental, and vision insurance, paid holidays, and 401k.

Responsibilities

• Generate sales leads and follow-up on leads generated from the internet or other sources.
• Utilize customer relationship management software to enter customer information, establish and maintain customer relationships, and track customer engagement efforts.
• Schedule demonstrations and follow-up appointments.
• Assist customers in identifying vehicles that meet their lifestyle, budget, and car needs.
• Follow up with customers to ensure customer satisfaction.
• Adhere to dealership policies and procedures.

Requirements

• Strong knowledge and understanding of automobile sales, products, and services.
• Excellent customer service and communication skills.
• Ability to work with customers as well as managing a high volume of phone calls and emails.
• Familiarity with MS Office and CRM software.

EEOC Statement

George Nunnally Chevrolet is an equal opportunity employer, and encourages applications from all qualified individuals regardless of race, gender, sexual orientation, gender identity, religion, national origin, disability, age, or any other status protected by applicable laws.