BDC Receptionist: Growth Path in Auto Care

Courtesy Chevrolet Inc.; Phoenix (AZ); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee discounts

Health, dental, and vision insurance

401(k) retirement savings plan

Opportunities for career growth

Job summary

Courtesy Chevrolet Inc. in Phoenix, AZ is seeking a BDC Receptionist to create a welcoming experience for customers. This role will involve handling communications, scheduling, and customer records management.

Ideal candidates will have a high school diploma and previous customer service experience. Bilingual skills in English and Spanish are preferred. The position offers competitive pay, benefits, and opportunities for growth within the company.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or customer service experience preferred.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and emails promptly and professionally.
• Manage appointment updates for service departments.
• Conduct outbound follow-up calls for missed appointments.
• Maintain accurate customer records in the CRM.
• Provide information to customers regarding dealership services.
• Collaborate with service managers to support customer needs.
• Perform general administrative tasks like filing and data entry.

Skills

Bilingual skills (Spanish/English)

Strong communication skills

Proficiency in CRM software

Multitasking abilities

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

CRM software

Job description

Courtesy Chevrolet Inc. in Phoenix, AZ is seeking a BDC Receptionist to create a welcoming experience for customers. This role will involve handling communications, scheduling, and customer records management.

Ideal candidates will have a high school diploma and previous customer service experience. Bilingual skills in English and Spanish are preferred. The position offers competitive pay, benefits, and opportunities for growth within the company.